Confluence Reviews in June 2026: User Ratings, Pros & Cons

Great if you are using Jira otherwise average

What do you like best? It’s great if you are using Jira. You can connect tickets for release notes and project planning that way. There is also a handy gliffy plugin. What do you dislike? Creating pages in the right spot is not super intuitive What business problems are you solving with the product? What benefits have you realized? Searchable product documentation to help employees self serve

Very functioning collaborative documentation tool

What do you like best? Comparing to Wiki, Confluence is more project or team oriented and well integrated with JIRA. This means you might expect documents being organized with hierarchy and metadata such as team, project, program, organization, etc. This is a major advantage but also you have to manage the metadata well as you have more documents in the tool, otherwise some will get lost or become garbage document. What do you dislike? This may be trade off with good functionality, ...

Flexible and easy to use Wiki solution

What do you like best? I like that it is ready to use for basic wiki needs. Plugins allow for some connectivity to other data sources and it's integrated (somewhat with Atlassian's other products such as JIRA and HipChat. What do you dislike? Integrations with JIRA could be improved to include deep linking to content in pages and within issues. Markdown is limited; a real bummer when trying to create a page with formatting beyond a simple bulleted list. What business problems are ...

Confluence integrates well with other internal apps

What do you like best? I like how Confluence is bundled with other like apps from the Atlassian product sweet. They work well together to provide information across the company. What do you dislike? I would say that my biggest dislike is that the product service occasionally will go down for several hours. Recommendations to others considering the product It is a good product suite so do it. What business problems are you solving with the product? What benefits have you realized? ...

User friendly integrated tool

What do you like best? Easy to use. Linkage with Jira. Customizable reports and queries. What do you dislike? Versioning option, or option to see history. Recommendations to others considering the product Use its features out of the box, especially if you are using Jira too. What business problems are you solving with the product? What benefits have you realized? I have been using Confluence as an alternative to traditional repositories and reporting tools. Benefits: 1. Direct ...

Great tool for multiple uses

What do you like best? Confluent allows you to store update maintain and track data. What do you dislike? I haven't really ran into anything I dislike except I've subscribed to a lot of updates from different departments and receive a lot of emails which I can't get through in one day. What business problems are you solving with the product? What benefits have you realized? We're able to store information that everybody can share to ensure no one is working on the same thing.

Confluence - Easy peasy

What do you like best? Easy to use interface. Readable and accessible. What do you dislike? Editor controls behave weird and cursor moves randomly What business problems are you solving with the product? What benefits have you realized? Managing test cases and retrospectives

Nice full-featured CMS

What do you like best? Management of spaces and pages is mostly user-friendly. What do you dislike? Upgrades to the software are sometimes tedious and can break functionality What business problems are you solving with the product? What benefits have you realized? Work management

Confluence is a great tool for sharing information

What do you like best? My colleagues and I use Confluence mainly to display/share Tableau dashboards. Confluence makes it very easy to integrate Tableau into pages What do you dislike? The learning curve can be a bit steep but overall, I've found this easier to use than SharePoint Recommendations to others considering the product N/A What business problems are you solving with the product? What benefits have you realized? Confluence makes it very easy to share various KPIs (via ...

Crowdsource & centralize your organization's knowledge

What do you like best? As a web-based tool, Confluence allows an organization to easily organize and maintain its knowledge and intellectual resources in a central place. As staff come and go, processes evolve, or new technologies are implemented, Confluence provides a valuable tool for an organization to track and support change management and knowledge transition. What do you dislike? Although Confluence offers a great deal of widgets to customize the look and content, the tool does ...