Confluence Reviews in June 2026: User Ratings, Pros & Cons

Good enough

What do you like best? Pretty easy to create, find, and manage content. What do you dislike? UI is not the most beautiful or clean. Editing pages can feel clunky. What business problems are you solving with the product? What benefits have you realized? Creating an internal wiki. We share a lot of knowledge this way.

A great place for real time collaboration

What do you like best? High-functionality, collaborative working environment. The apps add a ton of functionality-my favorites are SQL and table filters. What do you dislike? The formatting can be kind of clunky. Moving text in and out of confluence from other platforms isn't always 1:1. What business problems are you solving with the product? What benefits have you realized? High-paced collaboration on problem solving and communication of meeting notes, project plans, etc

Customer Service

What do you like best? I like how easy it is to find updates and to create new docs and link them where needed What do you dislike? I really have no complaints for confluence. I think it is great for the way I use it. What business problems are you solving with the product? What benefits have you realized? I use it to log important processes for consistency company wide. I also use it to share information with others.

Gets the job done

What do you like best? There is ample area to add as much text as needed. It is a great way to share what each department is working on and to share information with the whole company. What do you dislike? It is not very user friendly when it comes.to navigating.to find the information. What business problems are you solving with the product? What benefits have you realized? The ability to house documents the the entire company, world.wide, can access.

Confluence for documentation

What do you like best? Ability to organise documentation and link to JIRA issues What do you dislike? Not able to create tables/sorting efficiently What business problems are you solving with the product? What benefits have you realized? Documentation in a single place

Confluence works great, with the right setup

What do you like best? We use it as a central hub in our office. A page that receives daily updates, links to other tools that are used on a daily basis, and access to HR resources, work instructions, etc. I like that capability and that idea that confluence can be that. What do you dislike? I dislike that we don't use it for more and part of that comes from the price and the other part comes from being stuck on the older version of it. So I guess I don't like the older version (maybe ...

Great repository for all work related documents

What do you like best? Confluence space is like a white board and can be used for almost anything. Include diagrams, tables, plug in JIRA reports, create dashboard etc. What do you dislike? Easy to abuse the space and make it clutter - not necessarily the tools problem. What business problems are you solving with the product? What benefits have you realized? Single place to archive all important documents and provide clear visibility to all users.

Perfectly fine Wiki tool

What do you like best? If you're already using Jira, it's a convenient add-on Wiki for internal documentation. Straightforward, really no learning curve. What do you dislike? Not much to really love or dislike! It's a pretty straightforward, simple tool. Some annoying email notifications (i.e. 'digests' of 'popular' things that have nothing to do with your area or team. What business problems are you solving with the product? What benefits have you realized? Our engineering teams ...

Confluence Review

What do you like best? You can post a lot of pages and information. We also use it for our JIRA service which works really well. What do you dislike? Pretty much all of it. It's not an attractive looking site, it is not easy to search or navigate. My company uses it to post a lot of information regarding our software, updates, etc... I have to book mark the pages they link to me directly, because I know if I close out of it and try to go back into confluence and find it, it will be ...

Confluence is a joy to use for Knowledge management

What do you like best? The ease of use of editing in Confluence. The plugin ecosystem. The formatting What do you dislike? The lack of built in features for basic tasks, the fact that some things, like permissions and restrictions, aren't as intuitive. Recommendations to others considering the product Make sure you do your implementation planning FIRST. Don't just dive in,. be prepared to have someone managing your knowledge daily. What business problems are you solving with the ...