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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in June 2026: User Ratings, Pros & Cons

Effortless cloud hosting, simplified.

4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 571-580 out of 1843

TG

Tom Geier

09/22/23

5 out of 5

extrem professional support

Date of experience: September 23, 2023

김테디

09/22/23

5 out of 5

Her technique for calming down impatient users.

I am a beginner who does not know the relationship between hosting and servers. I worked hard to set up a WordPress blog, but I ran into difficulties. But can I get help through chat? Connected with "syeda". I used Google Translator and followed the explanation of “syeda” with great concentration. She was surprisingly calm. I was the only one who was distracted. For over 30 minutes, she calmly focused on my problem. Eventually, with her help, I figured out my DNS record settings and why I ...

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A

ACEMLA

09/22/23

5 out of 5

Sidra was an ANGEL super knowledgeable…

Sidra was an ANGEL super knowledgeable and very attentive. She solved everything and even taught me a thing or two way better than my previous hosting company support

J

Jeison

09/21/23

5 out of 5

a very useful help and supreme…

a very useful help and supreme excellence, passionate and helpful attention from the great technologist Abdur. searched and requested in all companies, raise his salary ok

AH

Antareep Hazarika

09/21/23

5 out of 5

Great Experience!

I was skeptical at first, but Cloudways turned out great! Easy to set up, and fast loading speeds. Engineer, Muhammad Hamza helped out with the finishing touch.

AU

Anonymous User

09/21/23

5 out of 5

"Amazing Cloudways Product and Support"

What do you like best about Cloudways? I like to scale my servers as I need. The interface is easy to use and the support is absolutely amazing. What do you dislike about Cloudways?

MT

milo thatch is my spirit anima

09/20/23

5 out of 5

Customer support is the BEST I've ever experienced, and my website is SO FAST now!

I just migrated my website from Bluehost to Cloudways, and their customer support every step of the way was the BEST I've ever experienced! AND the website is SO FAST now!! I heard some people say that Cloudways can be complex, because it's built "by web developers, for web developers", and that's definitely true IMO. I had to rely very heavily on YouTube videos and their support chat to make the migration successful. BUT, because their support chat was so amazing, I totally felt like I ...

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J

Jennifer

09/20/23

5 out of 5

Abdur is nice

Abdur is nice, and patient to my questions. He helped my website working. He is a really good and professional staff to work with. I will recommend Cloudways to my friends, as there's a lot of kind people to work together.

김형준

09/19/23

5 out of 5

They are very kind and solve problems…

They are very kind and solve problems quickly.(shariq)

JM

Joao M

09/18/23

5 out of 5

"Web Project Management"

What do you like best about Cloudways? Price, speed, support and all the interface that I use to manage my server What do you dislike about Cloudways?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].