9.8
Spot Score
Effortless cloud hosting, simplified.
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Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more
Consistently exceptional support team with prompt and knowledgeable assistance.
Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.
Limited usability for users who require advanced customizations without extensive technical knowledge.
Dependency on staying updated to prevent compatibility issues with the platform's evolving features.
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Showing 561-570 out of 1843
NZ
NUMAN ZAHID
10/01/23
Really nice people
Really nice people, Very nice support and very fast servers.
MS
Michael Stevens
09/30/23
Number one hosting service
I joined Cloudways with code DOCW100, after the credits ran out I continued with them. Number one hosting service
CG
Charles Gonzalez
09/30/23
Always the best customer service.
Date of experience: October 01, 2023
PA
Paul At Boxon
09/30/23
A great experience.
A great experience. It was a great chatting experience with Cloudways, as always. I had an issue with CPU spike and the engineer served me stayed with me until the issue was fixed. A BIG thanks to Abdur Raoof Khan. Very recommendable. He even gave me insights and helpful information that was not needed but he went an extra mile. Thanks again!
VH
Vimal Hardat
09/28/23
Mohammad is always helpful and always…
Mohammad is always helpful and always solve issue. Previously he solved my issues so I knew he is the best
P
Pratik
09/28/23
I had this problem connecting from vs…
I had this problem connecting from vs code using SSH and Nasiha solved it for me. She listened to me nicely and solved it to the end. She saved me a lot of trouble.
JC
Julie Comaduran
09/25/23
Great tech support - so happy!
Laiba was very helpful. She was able to fix the error I was having. She had the knowledge and expertise to get the job done. Thank you!
DS
Debby Sibert
09/24/23
Very friendly and accommodating
Very friendly and accommodating. Solved my problem quickly and cheerfully.
JD
John Dominis
09/23/23
It allowed us to grow
Cloudways is a great platform that has simplified our server handling necessities. Their customer support is awesome and always very helpful. I've been a Cloudways customer for the last 4 years, first as a freelancer and now as an agency owner. It has allowed us to scale our server needs with simplicity. I'd recommend Cloudways to any digital marketing agency that plans to grow and doesn't want to deal with server issues.
D
Deborah
09/23/23
Cloudways employees are truly great!
All of Cloudways employees are truly great, but Javiria was exceptionally patient and thorough during my last chat. She took the time to get to the bottom of a problem we have been having for weeks, and really delved into it and has apparently solved it, when no one else could. We really appreciate it.
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