9.8
Spot Score
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Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more
Consistently exceptional support team with prompt and knowledgeable assistance.
Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.
Limited usability for users who require advanced customizations without extensive technical knowledge.
Dependency on staying updated to prevent compatibility issues with the platform's evolving features.
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Showing 551-560 out of 1843
A
Angie
10/12/23
Cloudways Tech Support is Reliable
Cloudways chat is always open and available. Asadullah fixed my disk space problems. Thank you Asadullah.
NV
Nenad Vrtunic
10/09/23
Great support
Their Support was fast, to the point, and polite. Asadullah did a great job pointing me to the right direction. Great experience overall.
MC
Mayra Chavez
10/08/23
Hamza offered great help and was very…
Hamza offered great help and was very patient with me. I am not very tech savvy and he patiently walked me through the steps I needed to follow. I've been a customer for a few years and Cloudways always offers excellent customer service and they go above and beyond!
DK
Don Kothalawala
10/05/23
I've had the opportunity to explore Cloudways
I've had the opportunity to explore Cloudways, and I must say that it has exceeded my expectations in every aspect. The ease of use, reliability, and outstanding performance have made it an essential tool in my work as a web designer and developer. which has made a significant difference in my work.
DH
David Hoffmann
10/05/23
Understood the problem and fixed it…
Understood the problem and fixed it quickly. Very helpful.
SH
Simon Hogben
10/05/23
Cloudways performance & support is excellent
Cloudways service and support is excellent. I've worked with many hosts over the years but none have been as supportive as Cloudways. The platform is reliable and offers high performance. Very scaleable too. Very pleased with the service hosting my 50+ sites.
R
Ricardo
10/04/23
Great Tech Help
In general, Cloudways is nowadays the best option to host wordpress / woocommerce sites. Also, if you need ANY KIND of technical help, i'd STRONGLY recommend Delson. Today he helped me in such a huge problem that i thought it was impossible to do so! I used Kinsta and WPEngine before, so i can guarantee that Cloudways is the best option by far!
M
Me
10/03/23
Anas was very helpful with my request
Date of experience: October 04, 2023
JY
Jack Yeh
10/02/23
Bilal did me a great favor!!
Bilal did me a great favor!!! He's very professional and responds fast. Thank you so much for your patience and professionalism. So glad all my issues are resolved😀
SL
Shoham Levkovitch
10/02/23
Efficient and quick
Hareem knew what to ask and what my problem is.. And she did in short time than the expected. She solve the problem very quick and I really appreciate it.
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