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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in May 2025: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Expert's Review

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 541-550 out of 1843

CG

CXVI Group

10/17/23

5 out of 5

Top notch customer service

Top notch customer service! Thank you Maryam!

CC

Christian C

10/16/23

5 out of 5

"Hosting Has Never Been Better"

What do you like best about Cloudways? We are able to spin up a WordPress server in minutes. We can customize each WordPress server to the needs of the client. We can scale and add resources very quickly or instantly in some cases. We can report on server health. WordPress instance is usually very fast - faster than previous server environments. Migration to a Cloudways server is very quick and easy with their plugin. Support and documentation is top notch.

AH

Aslam Husain

10/16/23

5 out of 5

Cloudways support is lightning fast

Cloudways support is lightning fast. They are helpful and considerate. Have nothing but good things to say about Cloudways so far, especially compared to my last hosting provider.

GL

Gabe L

10/16/23

5 out of 5

"Great experience using Cloudways for hosting."

What do you like best about Cloudways? Very straightforward interface with lots of user autonomy to manage server. What do you dislike about Cloudways?

H

Heinz

10/15/23

5 out of 5

fast and professional service !!!

Date of experience: October 16, 2023

CB

Chris Brennan

10/14/23

5 out of 5

Best hosting company with fast customer…

Best hosting company with fast customer support. 10/10 service!

DL

Dor Levy

10/13/23

5 out of 5

Answer all of my questions!

Date of experience: October 14, 2023

AU

Anonymous User

10/13/23

5 out of 5

"A Great Way To Host"

What do you like best about Cloudways? Cloud ways is very easy to use but it's very stable in my opinion and had no issues with it What do you dislike about Cloudways?

AD

Anthony Daley

10/12/23

5 out of 5

great service and support

Date of experience: October 13, 2023

RV

Robert V

10/12/23

5 out of 5

"Good cloud hosting platform!"

What do you like best about Cloudways? Scalability, management platform options. What do you dislike about Cloudways?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].