9.8
Spot Score
Effortless cloud hosting, simplified.
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Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more
Consistently exceptional support team with prompt and knowledgeable assistance.
Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.
Limited usability for users who require advanced customizations without extensive technical knowledge.
Dependency on staying updated to prevent compatibility issues with the platform's evolving features.
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Showing 521-530 out of 1843
AM
Asir Mohamed
10/27/23
The Best Customer Service Ever
Date of experience: October 28, 2023
CK
Chileshe K
10/27/23
"More than just a Hosting Provider"
What do you like best about Cloudways? I've used many hosting providers and Cloudways is by far the best so far. I like the ease of creating a staging environment. Not forgetting how you can add different features to your server based on your requirements.
HW
Harry White
10/26/23
Absolutely amazing!!
Absolutely amazing!! I switched to Cloudways as my previous hosting provider was slow like really slow, didn't fix errors and generally gave a poor service - sometimes taking a couple of weeks to solve issues (and they were a really big company recommended by Wordpress). Clouways are amazing!! The website loads super fast, has all the extra I could want (and need) and the support is 5 Star all the time. They answer questions within minutes and always solve my problems. I couldn't be ...
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TB
Thomas Brown
10/25/23
Problem fixed quickly and without any…
Problem fixed quickly and without any delay
SP
Sirius Power Pc, LLC
10/24/23
FAST, AMAZING CUSTOMER SERVICE, GREAT SERVICE
FAST, AMAZING CUSTOMER SERVICE, GREAT CUSTOMIZATION ABILITY!!!
MS
Maxime S
10/23/23
"Excellent service d'hébergement web"
What do you like best about Cloudways? Excellentes performances pour le prix. Très bon support pour la migration et le soutien technique What do you dislike about Cloudways?
AU
Anonymous User
10/22/23
"Best managed hosting server with World class support help desk"
What do you like best about Cloudways? The support team is PHENOMENAL! They're so helpful and knowledgeable. Theres very little downtime with the servers but in the few times that they have been, the team is quick to help me rectify the issue
A
Avraham
10/22/23
Shariq is a great person!
the chat was with a very experience and with a lot of patience.
DM
Deeva Massey
10/22/23
My representative (Deepak) was great
My representative (Deepak) was great. assisted me in figuring out the issue I was having and went above and beyond to make sure it was fixed and the site was migrated over and working correctly. Great customer service and assistance is top priority to me. Thank you!!
J
Joey
10/22/23
Anas is the f*ckin' man!!!
Anas is the f*ckin' man!!! So, had an issue with a WP site. I beat up on it pretty well and figured it was time to call in reinforcements. Got connected with my boy Anas and let me tell you how AMAZING this guy is! He came in SO clutch and saved the day. If you don't promote this guy or pay him more money, you guys are missing out on honoring such AWESOME talent.
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