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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in May 2025: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Expert's Review

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 511-520 out of 1843

HD

Himanshu Dhakecha

10/31/23

5 out of 5

He it solved my problem and show extra…

He it solved my problem and show extra gesture of kindness. He is great

PG

Philip Grossmann

10/30/23

5 out of 5

Syeda knew her stuff and helped me be…

Syeda knew her stuff and helped me be able to get my wordpress site after an upgrade to 6.3.2 to update plugins again. She did magical things that helped me to get it all working again.

MP

Marc P

10/30/23

5 out of 5

"Fast e-commerce website that is affordable. Customer Service is fast in responding"

What do you like best about Cloudways? That you don't have to manage your own Server and get it updated yourself. They do it for you. So far I had hardly any downtime. Features are easy to access and control. The web integration is done well.

KY

Karl Young

10/29/23

5 out of 5

I have always loved working with Cloudways Technical Support Team!

I have always loved working with the Cloudways technical support team. I feel like when I get an alert from higher traffic coming to a website. I worked with the Technical team at Cloudways and they checked and verified that we were fine and not being DDos attacked. They are proactive and amazing. I am so grateful to work as a Web Designer in which we do the code updates (WordPress core and Plugin updates) each week and Cloudways performs the security server patches. Tip top support and ...

Read more

DR

Derek R

10/29/23

5 out of 5

The Best No Code Server on a Budget!

I've been with Cloudways for some time and have referred people to them. I love that the servers are blazing fast with an easy to use UI. I'm not a developer; I rely heavily on no-code tools. Cloudways is just perfect for me. It's affordable enough for me to get all the premium features I need, and there are plenty of ways to scale within a small budget. I highly recommend it for people who want reliability without spending a ton.Their customer service is top notch as well and the support ...

Read more

RS

RAGHUVEER S

10/29/23

5 out of 5

"Great Customer Support from Cloudways"

What do you like best about Cloudways? Cloudways' most important benefit is its user-friendly control panel which is easy to use and implement. It doesn't require much technical know-how to work with its platform.

DN

Danica Nada

10/28/23

5 out of 5

Rana is really fast

Rana is really fast, reliable, and fixed the project fast. Thank you

HH

Hispanic Hub HispaHub

10/28/23

5 out of 5

Cloudways has exceeded our expectations…

Cloudways has exceeded our expectations in every aspect, earning a well-deserved 5-star rating. Their solutions are top-notch, their documentation is comprehensive, their support is outstanding, and their server performance is exceptional. Without a doubt, Cloudways is the ultimate choice for new companies seeking a reliable and user-friendly hosting solution.

GW

GONE WILD

10/27/23

5 out of 5

Best support person ever talked with

she did solve my problem, fast, to the point, and very calm.

F

Frank

10/27/23

5 out of 5

excellent support and friendly staff

excellent support, took the time needed in supporting us and very helpful, greatly appreciated

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].