9.8
Spot Score
Effortless cloud hosting, simplified.
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Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more
Consistently exceptional support team with prompt and knowledgeable assistance.
Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.
Limited usability for users who require advanced customizations without extensive technical knowledge.
Dependency on staying updated to prevent compatibility issues with the platform's evolving features.
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Showing 501-510 out of 1843
RF
Robby Frank
11/04/23
Absolutely best support
Absolutely best support, experience, and performance. Worth every penny. Migrated from EasyWP after a really bad experience. Super happy I moved and hope to work with Cloudways for the long-term.
AZ
achilleas zervos
11/04/23
Fastest most reliable support I've seen
Date of experience: November 05, 2023
NR
Nigel Rawlins
11/02/23
Fixed my problem
Fixed my problem as they had the expertise, this was my first experience with Cloudways after many years with another hosting service.
MS
Mark Schoonover
11/02/23
Fast response
Fast response, explained in a way I could understand.
AS
abdo sh
11/02/23
Positive and helpful support. He resolved the issues with my website quickly and easily
Wonderful and fast support from Sister Maryam. She helped me solve security problems on my site. She was very fast and helpful, and helped me understand the problem and fix it. I really appreciate your help, and thank you for your time and interest.
DM
Danielle Merrick
11/02/23
Impressive customer service
I'm always so impressed with the customer service cloudways offer. Syeda just helped me resolve a critical error on my Wordpress site. It would have taken me hours on my own, she fixed it in minutes!
M
mp
11/01/23
Support from Cloudways is great
Support from Cloudways is always near-instant. They actually answer questions and fix issues without wasting a lot of time with canned and programmed questions and responses.
H
Harish
11/01/23
Great service!
Very happy with my experience so far with Cloudways! It was easy to sign-up, and their team (special thanks to Fawad S.) got my website migrated over with no issues very quickly. Pricing is fair and transparent, and I look forward to hosting my sites here.
CD
Cristiano Di Biagio
10/31/23
The Helpdesk team helps us to solve our…
The Helpdesk team helps us to solve our issues smoothly
MH
Marko Hrnjak
10/31/23
Excellent support
Excellent support. Fast, high-quality, friendly. Whatever question I posed, I received an answer in a very short time. I truly feel safe knowing that projects are in good hands. Also, a very flexible approach that allows the best fit for all projects.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
