9.8
Spot Score
Effortless cloud hosting, simplified.
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Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more
Consistently exceptional support team with prompt and knowledgeable assistance.
Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.
Limited usability for users who require advanced customizations without extensive technical knowledge.
Dependency on staying updated to prevent compatibility issues with the platform's evolving features.
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Showing 491-500 out of 1843
RC
Rodrigo Custodio
11/14/23
Greate service and support
Greate service and support. Thank you
اا
البروفيسور اغسا
11/13/23
greate support
Date of experience: November 14, 2023
LW
Lee W
11/13/23
"The Best Way To Host is Cloudways"
What do you like best about Cloudways? The user interface for Cloudways makes setting up a Wordpress or other PHP based websites easy. Having LetsEncrypt built-in to the system is a huge plus for quickly getting an SSL site off the ground.
CL
Csaba Lázár
11/12/23
After 15 years in web & IT CloudWays is the end of my struggle.
After 15 years in web & IT I have finally found my 1 and only solution for anything regarding hostings. Gone through all major popular and every local hosting provider thta exists and CloudWays is the end of my struggle.
RL
Ron LaBeau
11/09/23
Cloudways is an amazing hosting…
Cloudways is an amazing hosting provider. From everything to pricing to their unbelievably knowledgeable support. I was just locked out of my admin page and my header and footer disappeared. Support quickly determined that one of my plugins was to blame and he disabled it. My header and footer came back and was able to login to my admin page. That kind of support is what I need to make sure I'm covered.
SB
Sarah B
11/08/23
The best support team on the internet!!!!!
I've been helped MANY times by the Cloudways tech support team and every time – without fail – they've resolved the issue. No matter the time of day I barely have to wait to have my issue addressed. It's like having my very own in house Wordpress and cloud hosting experts. Special mention to Muhammad Bilal who helped me most recently (locate and fix 9 client sites that had gone down thanks to a WP autoupdate).
AN
Anne N
11/07/23
"Everyone knew what they were talking about and treated me kindly."
What do you like best about Cloudways? I know I'll get someone right away and be helped. What do you dislike about Cloudways?
SS
Steven Schneider
11/06/23
Nasiha was absolutely hands down the…
Nasiha was absolutely hands down the best support specialist I have ever worked with. She took her time, paid attention to detail, and she did not rush me not one time. As a customer she made me feel like I was important! Nasiha is a rock star and needs to be paid very well for her expertise! Thank you Nasiha!!!
NV
Nancy Verden
11/05/23
I can't say enough good things about…
I can't say enough good things about the technical support I got today and in the past with Cloudways! Syeda is awesome!
GG
Gupet Gupet
11/05/23
The speed and friendliness with which…
The speed and friendliness with which they solved the problem
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