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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in June 2026: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 41-50 out of 1843

SM

Steve M

10/27/24

5 out of 5

Nasiha was fantastic

Nasiha was fantastic. Helpful, thorough, and knowledgable.

DC

Domenico Campoli

10/24/24

5 out of 5

I'm very happy to have been in chat with Aqsa

I'm very happy to have been in chat again with Aqsa, always she ready and able to help me in best way. She understand and fix soon my server, i had really approciate her patient. Really very very thanks for today and for the past assistances too. I wish you the best. Domenico

DI

Daniel Ibbitson

10/18/24

5 out of 5

Affordable, easy-to-use and fully-featured

Cloudways is affordable and fully-featured - easy enough for anyone to use with super helpful docs and live chat for anything else. No hesitations in recommending it

JC

John C Wellington

10/17/24

5 out of 5

Excellent service

Excellent service

SW

sung wook lee

10/17/24

5 out of 5

It's a really good service

It's a really good service. Thank you!!!

OD

Or Drori

10/16/24

5 out of 5

Great care from the company's customer manager when removing services.

I have to give a positive review to the Cloudwise customer manager. Following financial problems in my business, part of the actions I took was reducing websites within a number of storage servers I had that were stored with them. After a few hours, my customer manager contacted me with the aim of helping me in any situation I might need. Thank you for some of the best customer service I have ever encountered.

NL

Noman Lakhani

10/14/24

5 out of 5

Great Customer service

Date of experience: October 14, 2024

DF

Donovan Fawcett

10/12/24

5 out of 5

Ali Raza

Ali Raza, Was incredible. Listened to my issue and promptly fixed it for me, Cloudways is an incredible company and I have never had any issues.

TM

Tom Muirhead

10/11/24

5 out of 5

Super efficient and super helpful

Super efficient and super helpful. Iqra Mohammed was great and a fabulous representative for Cloudways.

FA

Famil Alakbarli

10/10/24

5 out of 5

Best Cloud hosting provider

Hello, I am using Cloudways more than 5 years, and they provide best service in the world. Especially Iqra Muhammad helps me, of course all the team are very helpful.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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