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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in July 2025: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Expert's Review

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 31-40 out of 1843

LL

lvs lovism

11/14/24

5 out of 5

WordPress site is out of control

WordPress site is out of control Muhammad Hamza Zaheer did a great job. He truly help me to fix the problems and thx for his patience.

SH

Scott Harris

11/14/24

5 out of 5

Highly recommended

Not being a tech head, I have just been told in plain english things that my outsourced IT team have been avoiding over the last few months. "Iqra" from Technical department is a real legend. The patience and personal help really shows. I highly recommend anyone to Cloudways.

LL

lvs lovism

11/14/24

5 out of 5

WordPress site is out of control

WordPress site is out of control Muhammad Hamza Zaheer did a great job. He truly help me to fix the problems and thx for his patience.

SH

Scott Harris

11/14/24

5 out of 5

Highly recommended

Not being a tech head, I have just been told in plain english things that my outsourced IT team have been avoiding over the last few months. "Iqra" from Technical department is a real legend. The patience and personal help really shows. I highly recommend anyone to Cloudways.

TO

Tom O'Brien

11/11/24

5 out of 5

The best hosting solution out there

The best hosting solution out there. Amazing support who always help fix any issues instantly. Very fast and reliable servers. Great new features including malware protection added. Couldn't ask for more. Thanks Cloudways. You are the backbone of my business.

TO

Tom O'Brien

11/11/24

5 out of 5

The best hosting solution out there

The best hosting solution out there. Amazing support who always help fix any issues instantly. Very fast and reliable servers. Great new features including malware protection added. Couldn't ask for more. Thanks Cloudways. You are the backbone of my business.

DK

dimasz kobul

11/10/24

5 out of 5

so much helpful support agent Ali Raza

Date of experience: November 10, 2024

G

Gerardo

11/10/24

5 out of 5

Very quick and friendly Ali Raza.

Very quick and friendly Ali Raza.

DK

dimasz kobul

11/10/24

5 out of 5

so much helpful support agent Ali Raza

Date of experience: November 10, 2024

G

Gerardo

11/10/24

5 out of 5

Very quick and friendly Ali Raza.

Very quick and friendly Ali Raza.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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