9.8
Spot Score
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Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more
Consistently exceptional support team with prompt and knowledgeable assistance.
Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.
Limited usability for users who require advanced customizations without extensive technical knowledge.
Dependency on staying updated to prevent compatibility issues with the platform's evolving features.
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Showing 51-60 out of 1843
PS
Pete Saunders
10/09/24
Very helpful chat with Sajjad Ahmad…
Very helpful chat with Sajjad Ahmad Khan. He was able to answer all my questions in a knowledgeable way and explain everything very clearly. Great service!
AD
Antonio David Cabrera Muñoz
10/09/24
Cloudways my trusted hosting
Cloudways has always been my trusted hosting and whenever I have had a problem at any time they have given me spectacular treatment. I recommend it.
G
Grace
10/08/24
Fast support
My question was answered promptly. Very impressive and helpful.
그
그늘집
10/07/24
I met Uzma Haris in live chat and she…
I met Uzma Haris in live chat and she was very friendly and quick to resolve my inconvenience.
J
JABEYE
10/07/24
Top Customer Service
Cloudways always offers the best customer service. Fast and quick to resolve. I LOVE this company! Fantastic support today from Sajjad Ahmad Khan.
SY
Sungmo Yon
10/07/24
Proactive Customer Service
I had encountered an unknown cancellation issue and just being required for making the new server to prevent from it. Even though I tried to clarify what that happened and why I had to do that, it was hard for me get the clear answer through the Cloudways Bot system. In the meantime, Maaz Sarim from Customer Success Manager has contacted me and carefully listened to me and solved all my matters in a timely manner. Actually I was able to communicate with him directly through the e-mail and ...
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HC
Harry C
10/04/24
I really appreciate the awesome help…
I really appreciate the awesome help Umar gave me from Cloudways. The dude's super patient and didn’t mind answering all my questions. I’ve tried a few other hosting services but Umar’s customer service is hands down the best. Big thanks for your help Umar! If I had to give a score, it’d definitely be a TEN!
LD
Led display
10/03/24
Great support and showed which plugin…
Great support and showed which plugin usage CPU
YB
Yaroslav Borodii
10/02/24
Cloudways has good support
Cloudways has good support, fast servers and relevance price. Easy to start/work and manage. With a new version of the Frontend part it's even better because old one was really bad.
LF
Loretta Fong
10/02/24
Spot on diagnosis and resolution of website issues
Bilal was great. Even though I'm not a techie he understood what the issue was and how to resolve it. Even after I asked what the other options were and he was happy to look at that but in the end we went with his original solution and it worked.... I shoulda just trusted him in the first place! Thanks Bilal!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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