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9.8

SpotScore

Cloudways - Cloud Management Platform

Cloudways Reviews in September 2026: User Ratings, Pros & Cons

Effortless cloud hosting, simplified.

4.94

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Cloudways Reviews & Ratings

4.94

Excellent

Based on 1680 ratings & 1843 reviews

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Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terrible

(21)

Spotsaas Editor’s POV

Cloudways' support team receives consistent praise in reviews, with customers noting quick issue resolution and detailed technical explanations. However, verify during your demo that support response times match your business hours—the team is based in Pakistan and may have timezone delays for US/EU users. Ask specifically about SLA guarantees for critical ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 471-480 out of 1843

TK

Thijmen K

12/02/23

5 out of 5

"Very good and fasting Wordpress hosting"

What do you like best about Cloudways? I like the export feature a lot it's realy easy to migrate the website to cloudways What do you dislike about Cloudways?

BB

Benjamin Bilgehan

12/02/23

5 out of 5

solution is close.

Cloudways is the best!

H

Hjalti

11/30/23

5 out of 5

Your tech support is by far the super…

Your tech support is by far the super magnificent BEST of every company I've tried over 20 years!! Always available 24/7 and always doing everything to solve whatever comes up, fast and supportive!

FN

Frost Nova

11/30/23

5 out of 5

Awesome technical support!

Date of experience: December 01, 2023

FN

Frost Nova

11/30/23

5 out of 5

Awesome technical support!

Date of experience: December 01, 2023

H

Hjalti

11/30/23

5 out of 5

Your tech support is by far the super…

Your tech support is by far the super magnificent BEST of every company I've tried over 20 years!! Always available 24/7 and always doing everything to solve whatever comes up, fast and supportive!

JB

José Benjamin Sierra Rangel

11/29/23

5 out of 5

Fast and good service

Fast and good service! I loved the attention and always solve my server issues when they happen. I can trust in this company.

LK

Lillian Kan

11/29/23

5 out of 5

Syeda is patient and nice to overcome…

Syeda is patient and nice to overcome the problems of website.

JB

José Benjamin Sierra Rangel

11/29/23

5 out of 5

Fast and good service

Fast and good service! I loved the attention and always solve my server issues when they happen. I can trust in this company.

LK

Lillian Kan

11/29/23

5 out of 5

Syeda is patient and nice to overcome…

Syeda is patient and nice to overcome the problems of website.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].