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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in May 2025: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Expert's Review

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 461-470 out of 1843

IM

Ilyas Mussin

12/03/23

5 out of 5

Been working with them for years

Been working with them for years. It's powerful and easy to use, and has amazing customer service. Totally recommend and stand by these guys.

HK

Halim KILIÇ

12/03/23

5 out of 5

I have been using Cloudways for both my…

I have been using Cloudways for both my own websites and my customers' websites for the last 2 years. I can say that it is the best server company I have experienced in a long time. I would also like to thank the always solution-oriented technical support team. It's a privilege to work with you.

GM

Gianna Marzella

12/03/23

5 out of 5

easy and fast resolution

Date of experience: December 04, 2023

IM

Ilyas Mussin

12/03/23

5 out of 5

Been working with them for years

Been working with them for years. It's powerful and easy to use, and has amazing customer service. Totally recommend and stand by these guys.

HK

Halim KILIÇ

12/03/23

5 out of 5

I have been using Cloudways for both my…

I have been using Cloudways for both my own websites and my customers' websites for the last 2 years. I can say that it is the best server company I have experienced in a long time. I would also like to thank the always solution-oriented technical support team. It's a privilege to work with you.

GM

Gianna Marzella

12/03/23

5 out of 5

easy and fast resolution

Date of experience: December 04, 2023

BB

Benjamin Bilgehan

12/02/23

5 out of 5

solution is close.

Cloudways is the best!

VC

Vasco Costa

12/02/23

5 out of 5

Super fast support.

Date of experience: December 03, 2023

TK

Thijmen K

12/02/23

5 out of 5

"Very good and fasting Wordpress hosting"

What do you like best about Cloudways? I like the export feature a lot it's realy easy to migrate the website to cloudways What do you dislike about Cloudways?

BB

Benjamin Bilgehan

12/02/23

5 out of 5

solution is close.

Cloudways is the best!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].