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Cloudways - Cloud Management Platform

Cloudways Reviews in September 2026: User Ratings, Pros & Cons

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4.94

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Cloudways Reviews & Ratings

4.94

Excellent

Based on 1680 ratings & 1843 reviews

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Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terrible

(21)

Spotsaas Editor’s POV

Cloudways' support team receives consistent praise in reviews, with customers noting quick issue resolution and detailed technical explanations. However, verify during your demo that support response times match your business hours—the team is based in Pakistan and may have timezone delays for US/EU users. Ask specifically about SLA guarantees for critical ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 461-470 out of 1843

GM

Gianna Marzella

12/03/23

5 out of 5

easy and fast resolution

Date of experience: December 04, 2023

IM

Ilyas Mussin

12/03/23

5 out of 5

Been working with them for years

Been working with them for years. It's powerful and easy to use, and has amazing customer service. Totally recommend and stand by these guys.

HK

Halim KILIÇ

12/03/23

5 out of 5

I have been using Cloudways for both my…

I have been using Cloudways for both my own websites and my customers' websites for the last 2 years. I can say that it is the best server company I have experienced in a long time. I would also like to thank the always solution-oriented technical support team. It's a privilege to work with you.

IM

Ilyas Mussin

12/03/23

5 out of 5

Been working with them for years

Been working with them for years. It's powerful and easy to use, and has amazing customer service. Totally recommend and stand by these guys.

GM

Gianna Marzella

12/03/23

5 out of 5

easy and fast resolution

Date of experience: December 04, 2023

HK

Halim KILIÇ

12/03/23

5 out of 5

I have been using Cloudways for both my…

I have been using Cloudways for both my own websites and my customers' websites for the last 2 years. I can say that it is the best server company I have experienced in a long time. I would also like to thank the always solution-oriented technical support team. It's a privilege to work with you.

BB

Benjamin Bilgehan

12/02/23

5 out of 5

solution is close.

Cloudways is the best!

VC

Vasco Costa

12/02/23

5 out of 5

Super fast support.

Date of experience: December 03, 2023

VC

Vasco Costa

12/02/23

5 out of 5

Super fast support.

Date of experience: December 03, 2023

TK

Thijmen K

12/02/23

5 out of 5

"Very good and fasting Wordpress hosting"

What do you like best about Cloudways? I like the export feature a lot it's realy easy to migrate the website to cloudways What do you dislike about Cloudways?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].