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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in June 2026: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 451-460 out of 1843

JR

Jason Ryan

12/12/23

5 out of 5

Most Reliable Hosting Service - True Life Savers

Our agency has been working with Cloudways for several years now after going through the mill with "other" hosting solutions. Their service is top-notch and the most reliable web app hosting I have ever used, and their technical support team is second to none. They are always helpful when an issue arises and quick to act and response. They are the best in the biz!

SL

Sofia L

12/12/23

5 out of 5

"my review and its mine service"

What do you like best about Cloudways? Simple dashboard, Easy To Use, easy to manage Function, 1 click server cloning and server migration without Complex process. Cloud Server vertical scaling, flexible and scalable features, multiple cloud service Providers in Single Dashboard

MK

Makafui Kuenyehia

12/12/23

5 out of 5

Great Stuff

The people are just fabulous!

C

creativestyle

12/11/23

5 out of 5

Excellent support

Excellent support from team and Account Manager. Migrated from other hosting to Cloudways and they made it so easy to migrate and assist in Go live. Besides team who are providing support instantly, Accounts Manager Mr. Emmad Abbasi was always there to guide and assist anytime of the day. He went out of his way to help us Go live when we faced issues related to our domain. His expertise is invaluable.

CR

Coeston R

12/07/23

5 out of 5

"My journey with cloud server"

What do you like best about Cloudways? supported PHP applications Magento, Prestashop, Drupal, Joomla, 24/7 live expert support, supporting entrepreneurship beyond borders.

HT

Hybrid Tune

12/07/23

5 out of 5

Super helpful and fixed my issue…

Super helpful and fixed my issue straight away. The best hosting company and staff on the planet!

JG

Jim Galiano

12/07/23

5 out of 5

I always receive fast, efficient support!

I always receive fast, efficient technical support from Cloudways. They do a great job. At times, support (in my opinion) even over-delivers which is almost unheard of today.

AF

Aisling FitzGibbon

12/07/23

5 out of 5

Excellent customer service when I…

Excellent customer service when I couldn't login to my website. Thank you for your seamless support getting back into my website and business.

JP

Juan Pablo Casado

12/06/23

5 out of 5

The support is top notch

Date of experience: December 07, 2023

MJ

Michael Jandreau

12/04/23

5 out of 5

Cloudways hosting is incredible

Cloudways hosting is incredible, but their support is top notch. I ran support for a global hosting company 15 years ago and I'd have killed to hire the talent that Cloudways hires. They're helpful, friendly, knowledgeable, and speak fluent English. I've not had a bad experience with their support in the 2 years I've been with them!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].