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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in May 2025: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Expert's Review

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 441-450 out of 1843

MD

Mark Dickens

12/17/23

5 out of 5

The best thing about cloudways for me…

The best thing about cloudways for me is the 24/7 customer support team. I have talked to them many times and they are incredibly knowledgeable and helpful. It was a great decision to use cloudways!

G

Gaurav

12/16/23

5 out of 5

"Cloudways - One stop & easy solution for Cloud Hosting"

What do you like best about Cloudways? Cloudways has a plethora of functionality which they provide. It is easy to use, reliable and affordable. In terms of performance, it's much better than shared hosting. Cloudways' convenient chat feature with the support engineers is a great addition to its managed service. It's easier than cPanel and choosing from top providers such as DigitalOcean, Google Cloud, Amazon Web Services, Vultr, or Linode is very impressive. You can host multiple apps on a ...

Read more

G

Gaurav

12/16/23

5 out of 5

"Cloudways - One stop & easy solution for Cloud Hosting"

What do you like best about Cloudways? Cloudways has a plethora of functionality which they provide. It is easy to use, reliable and affordable. In terms of performance, it's much better than shared hosting. Cloudways' convenient chat feature with the support engineers is a great addition to its managed service. It's easier than cPanel and choosing from top providers such as DigitalOcean, Google Cloud, Amazon Web Services, Vultr, or Linode is very impressive. You can host multiple apps on a ...

Read more

SK

Shivani K

12/15/23

5 out of 5

"Cloudways is a Leader in offering Cloud hosting at affordable prices"

What do you like best about Cloudways? The best I like with the Cloudways platform is that it has an easy-to-use and implement user-friendly interface, which simplifies server management for end users of various technological know-how. Activities like server implementation, scaling, as well as application management, are streamlined for an intuitive experience.

AU

Anonymous User

12/15/23

5 out of 5

"Night and day difference from Siteground to Cloudwats"

What do you like best about Cloudways? Fast hosting and super fast intuitive control panel- Excellent support and affordable overall What do you dislike about Cloudways?

I

idge01

12/13/23

5 out of 5

Always excellent customer service

Always excellent customer service. Best hosting we have ever used! Keep up the good work

PA

Patrick A

12/13/23

5 out of 5

"Cloudways has been the perfect host with 100% uptime and superfast servers"

What do you like best about Cloudways? 1. Ability to choose from different hosts such as Google, AWS 2. Cloudflare integration

MK

Makafui Kuenyehia

12/12/23

5 out of 5

Great Stuff

The people are just fabulous!

SL

Sofia L

12/12/23

5 out of 5

"my review and its mine service"

What do you like best about Cloudways? Simple dashboard, Easy To Use, easy to manage Function, 1 click server cloning and server migration without Complex process. Cloud Server vertical scaling, flexible and scalable features, multiple cloud service Providers in Single Dashboard

JR

Jason Ryan

12/12/23

5 out of 5

Most Reliable Hosting Service - True Life Savers

Our agency has been working with Cloudways for several years now after going through the mill with "other" hosting solutions. Their service is top-notch and the most reliable web app hosting I have ever used, and their technical support team is second to none. They are always helpful when an issue arises and quick to act and response. They are the best in the biz!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].