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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in May 2025: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Expert's Review

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 431-440 out of 1843

J

JBIHM

12/24/23

5 out of 5

Good assistance for Cloudways user

Date of experience: December 25, 2023

RM

Ross M

12/21/23

5 out of 5

"Moved to cloudways from WP Engine and couldn't be happier"

What do you like best about Cloudways? I recently moved to cloudways from wp engine and I couldn't be happier. Cloudways servers are fast and give you more customization than what was offered at wpengine.

CL

Coach Luke

12/20/23

5 out of 5

Great customer support as always

Date of experience: December 21, 2023

AS

Ashish Singh

12/20/23

5 out of 5

Great

Great Experience, thanks

CE

Corbett E

12/19/23

5 out of 5

"Hands down best web hosting!"

What do you like best about Cloudways? Incredible page load speeds, quick tech support, What do you dislike about Cloudways?

MA

Moheimen Ahmed

12/19/23

5 out of 5

Syeda support agent is really helpful

Syeda support agent is really helpful, loved it

PS

Pedro Simão

12/18/23

5 out of 5

Extremelly efective support

Support in Cloudways is always extremelly efective. Saves me allot of time!!

DH

David H

12/18/23

5 out of 5

"Big Move from Flywheel to Cloudways"

What do you like best about Cloudways? What I liked best abut Cloudways was the depth of the dashboard, with full control of every nuance of the hosting, from selecting PHP versions to turning on Varnish or Elastic Search. Migrating 30+ sites over to the platform was pretty straight forward, either using their own migration app or other approches. Support has been great and accurate when they were needed. Pricing is fair and I like being able to EASILY bump up the server level with just one ...

Read more

GD

goter doke

12/17/23

5 out of 5

simply great

simply great. very helpful.

AU

Anonymous User

12/17/23

5 out of 5

"Cloudways is really a hidden treasure"

What do you like best about Cloudways? Very Professional & Amazing Cloud you can join. Easy to use , Fast , Secured What do you dislike about Cloudways?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].