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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in May 2025: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Expert's Review

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 391-400 out of 1843

AR

Abhishek Rodi

02/11/24

5 out of 5

Finally I found a great support by Anas…

Finally I found a great support by Anas Muhammad.... I try to solve my issue and get support form 10+ people but Anas sir finally get perfect solution... Thanks Superhero

M

MW

02/11/24

5 out of 5

It is refreshing to work with women of High Technical Knowledge…

It is refreshing to work with women such as Hareem at Cloudways that is knowledgeable and patient. I really appreciate the EXCELLENT support for a very complex migation for my customer. THANKS AGAIN!!! GREAT SERVICE and SUPPORT

LB

Lee B

02/10/24

5 out of 5

"Fast, simple to use, thoroughly professional"

What do you like best about Cloudways? Everything works. Love the 24/7 staff always ready to help. And the knowledge to solve my problem! Very little prattle trying to sell me more services.

LB

Lee B

02/10/24

5 out of 5

"Fast, simple to use, thoroughly professional"

What do you like best about Cloudways? Everything works. Love the 24/7 staff always ready to help. And the knowledge to solve my problem! Very little prattle trying to sell me more services.

HM

Henry Ma

02/09/24

5 out of 5

Super tech support for a little experience person to migrate

Helped me step-by-step all the way from the beginning to finish migrating! Super helpful! That's why I moved from go daddy :-)

HM

Henry Ma

02/09/24

5 out of 5

Super tech support for a little experience person to migrate

Helped me step-by-step all the way from the beginning to finish migrating! Super helpful! That's why I moved from go daddy :-)

J

Jon

02/05/24

5 out of 5

Syeda is the best !!!!!

Syeda is the best !!!!!! Fast, polite and knowledgeable. MAKE SURE YOU INCREASE HER PAY!!!

AM

ANNA M SCHROCK

02/05/24

5 out of 5

very helpful

Date of experience: February 06, 2024

J

Jon

02/05/24

5 out of 5

Syeda is the best !!!!!

Syeda is the best !!!!!! Fast, polite and knowledgeable. MAKE SURE YOU INCREASE HER PAY!!!

AM

ANNA M SCHROCK

02/05/24

5 out of 5

very helpful

Date of experience: February 06, 2024

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].