9.8
Spot Score
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Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more
Consistently exceptional support team with prompt and knowledgeable assistance.
Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.
Limited usability for users who require advanced customizations without extensive technical knowledge.
Dependency on staying updated to prevent compatibility issues with the platform's evolving features.
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Showing 381-390 out of 1843
PE
Phil E
02/14/24
I've been working with Cloudways for…
I've been working with Cloudways for several years now and they are great. Support is readily accessible and the response is always professional and positive.
PE
Phil E
02/14/24
I've been working with Cloudways for…
I've been working with Cloudways for several years now and they are great. Support is readily accessible and the response is always professional and positive.
M
Max
02/13/24
Once again
Once again, having problems becomes a pleasent experience thanks to the service that the cloudways people brings to you.
SB
Steve Bartle
02/13/24
Areeb from Cloudways Helped Recover My Site From a Catastrophic Crash
My site came under attack from a well known company's "crawler". Up until this day my site was running nice and fast on Cloudways excellent server. I panicked because I was unable to view my very own site. Luckily the online support assigned me an excellent engineer by the name of Areeb and he painstakingly analyzed server logs and everything to get my site back up. Truly grateful to the amazing team at Cloudways with a special nod to Areeb!
M
Max
02/13/24
Once again
Once again, having problems becomes a pleasent experience thanks to the service that the cloudways people brings to you.
SB
Steve Bartle
02/13/24
Areeb from Cloudways Helped Recover My Site From a Catastrophic Crash
My site came under attack from a well known company's "crawler". Up until this day my site was running nice and fast on Cloudways excellent server. I panicked because I was unable to view my very own site. Luckily the online support assigned me an excellent engineer by the name of Areeb and he painstakingly analyzed server logs and everything to get my site back up. Truly grateful to the amazing team at Cloudways with a special nod to Areeb!
CM
Casey MacFarlane
02/12/24
Direct answer to my question!!
Direct answer to my question. Very helpful. The bot sucks.
CM
Casey MacFarlane
02/12/24
Direct answer to my question!!
Direct answer to my question. Very helpful. The bot sucks.
M
MW
02/11/24
It is refreshing to work with women of High Technical Knowledge…
It is refreshing to work with women such as Hareem at Cloudways that is knowledgeable and patient. I really appreciate the EXCELLENT support for a very complex migation for my customer. THANKS AGAIN!!! GREAT SERVICE and SUPPORT
AR
Abhishek Rodi
02/11/24
Finally I found a great support by Anas…
Finally I found a great support by Anas Muhammad.... I try to solve my issue and get support form 10+ people but Anas sir finally get perfect solution... Thanks Superhero
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