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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in May 2025: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Expert's Review

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 401-410 out of 1843

TA

Tioyb A

01/26/24

5 out of 5

"Website performance booster Package"

What do you like best about Cloudways? it is a great optimize cloud hosting for new non technical Users. it's impress me with my website gtmatrix Speed. cloudways increase my website speed without any extra effort. cloudways offer free caching plugin Breeze.

M

Matt

01/25/24

5 out of 5

The best hosting provider!

Moving from Bluehost to Cloudways was the best thing I ever did. Speed - amazing. Support - second to none. The best hosting provider... by far!

A

Arthur

01/23/24

5 out of 5

Great support as always!

Great support! Lovely service all around! I wish the prices were a little cheaper though.

SC

Stacy C

01/22/24

5 out of 5

"Great hosting option for those who want a decent server at a reasonable price"

What do you like best about Cloudways? User-friendly interface which lets you select from a number of different server options, giving you the ability to get cloud hosting at a reasonable price, but with the support needed to keep things running (without having to be a server guru).

DT

Dr Tahir Yaqub

01/19/24

5 out of 5

Nasiah Helped me bring my websites back…

Nasiah Helped me bring my websites back which were down due to late payment and helped me get the backups just in case. She is a legend.

R

Rodrigo

01/17/24

5 out of 5

Cloudways is not just a hosting

Cloudways is not just a hosting provider; they are a strategic partner that ensures technical aspects are in professional hands, allowing businesses of all kinds to concentrate on their growth and services without distractions. For these reasons and more, I recommend Cloudways as an attractive and trustworthy option for any business owner seeking excellence without the hassle.

MA

Md Ali

01/17/24

5 out of 5

very helpful

Date of experience: January 18, 2024

PB

Poulav Biswas

01/16/24

5 out of 5

Excellent platform with great features

Excellent platform with great features, I have rated it 5 stars because of its extended support team. They always go beyond their limits to solve issues.

DD

Daan Driessen

01/16/24

5 out of 5

Cloudways is by far the best hosting…

Cloudways is by far the best hosting solution on the market. As a webdesign agency with over 90+ websites on the Cloudways server i am happy to use their service and best support ive ever had.

PK

Puya Khalili

01/16/24

5 out of 5

Cloudways staff is always really really…

Cloudways staff is always really really helpful and super quick.. honestly the best customer service I have ever experienced ANYWHERE!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].