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Cloudways - Cloud Management Platform

Cloudways Reviews in September 2026: User Ratings, Pros & Cons

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4.94

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Cloudways Reviews & Ratings

4.94

Excellent

Based on 1680 ratings & 1843 reviews

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Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terrible

(21)

Spotsaas Editor’s POV

Cloudways' support team receives consistent praise in reviews, with customers noting quick issue resolution and detailed technical explanations. However, verify during your demo that support response times match your business hours—the team is based in Pakistan and may have timezone delays for US/EU users. Ask specifically about SLA guarantees for critical ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 21-30 out of 1843

LB

L Baddhan

11/20/24

5 out of 5

Excellent cloud hosting!

Account manager Rashmi takes our issues seriously and eager to find a resolution quickly and effectively. Great hosting platform and 24/7 support which is always helpful for our business.

LB

L Baddhan

11/20/24

5 out of 5

Excellent cloud hosting!

Account manager Rashmi takes our issues seriously and eager to find a resolution quickly and effectively. Great hosting platform and 24/7 support which is always helpful for our business.

DB

Dan b

11/20/24

5 out of 5

we run a multimillion pound business…

we run a multimillion pound business off the back of cloudways, supports great. features are good but you have to keep uptodate else you might find yourself in a position where the "stack" has outdated your site.

DB

Dan b

11/20/24

5 out of 5

we run a multimillion pound business…

we run a multimillion pound business off the back of cloudways, supports great. features are good but you have to keep uptodate else you might find yourself in a position where the "stack" has outdated your site.

SC

Sirasidhi Chaiphibalsarisdi

11/19/24

5 out of 5

Perfect Support Ever!! You will never disappointed to choose Cloudways.

Today I have problem about create Virtual Tour on Wordpress site. The problem is my client have old website which got the 360 Virtual Tour, old developer use Elementor to build it. But the new one will use Bricksbuilder and want to rebuild everything from 0. So I really have no idea how to complete that 360 Virtual Tour because I am not know anything about coding. So tried to ask at community and they told me I need to buy plugin which cost a lot. and Page Builder also told me that it out ...

Read more

BR

Brandon Rogers

11/19/24

5 out of 5

Bushra is awesommeeeeee

Date of experience: November 19, 2024

SC

Sirasidhi Chaiphibalsarisdi

11/19/24

5 out of 5

Perfect Support Ever!! You will never disappointed to choose Cloudways.

Today I have problem about create Virtual Tour on Wordpress site. The problem is my client have old website which got the 360 Virtual Tour, old developer use Elementor to build it. But the new one will use Bricksbuilder and want to rebuild everything from 0. So I really have no idea how to complete that 360 Virtual Tour because I am not know anything about coding. So tried to ask at community and they told me I need to buy plugin which cost a lot. and Page Builder also told me that it out ...

Read more

BR

Brandon Rogers

11/19/24

5 out of 5

Bushra is awesommeeeeee

Date of experience: November 19, 2024

MM

Marco Magdy

11/15/24

5 out of 5

Amazing Services

Amazing Services, thanks guys :)

MM

Marco Magdy

11/15/24

5 out of 5

Amazing Services

Amazing Services, thanks guys :)

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].