9.8
Spot Score
Effortless cloud hosting, simplified.
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Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more
Consistently exceptional support team with prompt and knowledgeable assistance.
Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.
Limited usability for users who require advanced customizations without extensive technical knowledge.
Dependency on staying updated to prevent compatibility issues with the platform's evolving features.
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Showing 361-370 out of 1843
J
JABEYE
02/28/24
Excellent customer service
Excellent customer service. Fast, too.
FC
Felipe Corredor
02/27/24
You guys have the best customer…
You guys have the best customer fuc(/&%ng service in the world Thanks
TS
Trevor Schumann
02/25/24
Very helpful
Very helpful. Thank you! Made the fix easy for a non-technical user like myself.
CY
Chen yi an
02/23/24
thank Umar and Syeda for help me.
I was confusing the bills day, and also not sure changed domain that how long it takes with DNS. really thank Umar and Syeda for help me.
JM
John Mac
02/23/24
Premium support and fast response times!
The Cloudways support team have been amazing. And it‘s like having an extended team available when its needed. Always quick, human-like, and friendly support taking care of things pretty quickly.
G
Germancambiatu
02/21/24
Efficiency and speed!!
I started testing Cloudways service 3 days ago and I am completely amazed by their efficiency and speed in resolving issues. I just had Maryam's help to solve an error with DNS and she was very kind and willing. So far she feels great being at Cloudways!!
M
Michael
02/20/24
Real WP Hosting Expertise
This web host is among the best for self-hosted WordPress. The Cloudways infrastructure and admin dashboards are excellent, and what really makes this host standout is the support they provide. Their tech support engineers are very good, as are all their support teams.
ME
Mats Erlandsen Holmvik
02/20/24
Fast detail oriented customer service
Fast detail oriented customer service, solutions that fits most needs. Either a big site, small site, multiple sites or seasonal sites. Recommended.
N
newpoker
02/20/24
Excellent technical capabilities
Date of experience: February 21, 2024
RR
Ryan R
02/20/24
"Best Hosting I've used for an Agency"
What do you like best about Cloudways? I like that I can create my own servers in a non technical way. I don't have to use other "shared hosting" plans that have other peoples websites that impact mine. With my own server I can do anything I want and I have full control over it. I don't have to spend a ton for that either which is a huge plus!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
