spotsaas-logo
Get Listed

9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in May 2025: User Ratings, Pros & Cons

Effortless cloud hosting, simplified.

4.8

Add to compare

Request a Quote

Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Expert's Review

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 351-360 out of 1843

SG

Six Gun Group

03/13/24

5 out of 5

Amazing service

Date of experience: March 14, 2024

JH

James Hochmuth

03/11/24

5 out of 5

My problem was solved quickly

My problem was solved quickly; what else could you ask for?

MT

Michael Trolle

03/07/24

5 out of 5

They have probably the best support in…

They have probably the best support in the industry and competitive prices as well. Great place.

KC

Kissy Chen

03/05/24

5 out of 5

this is my first time to use CW

this is my first time to use CW, the service is so good and solve all the problems I have even some of them are very simple ,they are very nice

BK

Ben Kirkpatrick

03/05/24

5 out of 5

Salim is the man!!

Salim was awesome. Fantastic customer service and support. Definitely recommend!

NM

Nicolas Moisset

03/03/24

5 out of 5

Cloudways help has been very helpfull…

Cloudways help has been very helpfull on an important technical matter.

AT

Angela Titus

03/02/24

5 out of 5

Support is Amazing

All my issues were expertly handled by support. It was a user error on my part. They fixed my issues quickly and helped me understand the cause so I could look out going forward and have a better understanding of their service. They were also friendly and patient.

TC

Tom Camp

03/02/24

5 out of 5

A+ Support Is Worth It!

Iqra helped me in tech support and it was such an amazing experience. I have never in my life had someone so attentive, patient, and friendly when assisting with a website problem. Cloudways has my loyalty forever thanks to incredible team members like her.

DB

Debbie Barnett

03/01/24

5 out of 5

Fast

Fast, expert and friendly service

ER

Eric Rothmuller

02/29/24

5 out of 5

Syeda was wonderful tech support

Syeda was wonderful tech support. She got my issue resolves quickly and professionally. Thank you! :)

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].