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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in June 2026: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 121-130 out of 1843

BF

Ben Freda Consulting

08/25/24

5 out of 5

Quick billing assistance

I worked with Sajjad Ahmad Khan to resolve a server upgrade issue. My new server was not large enough for my site, causing inaccessibility. Due to a upgrade limitation, I could not correct the problem myself. Thanks to Sajjad, I was able to remove the restriction, apply the needed credit to my account, and proceed with the server upgrade process. He was quick, helpful, and polite. Fantastic service. Saved the day

張禎庭

08/24/24

5 out of 5

Great technicians

Great technicians! They fully solved my problem and were very patient and professional during the process! I really appreciate it.

C

cv

08/24/24

5 out of 5

thanks

went well. thanks for solving the issue.

JL

Joshua Libatique

08/23/24

5 out of 5

The best agency hosting platform

Couldways has been our agency partner for hosting and growth for years. They are consistently the best and most customizable platform for our growing client base, without taking away developer features that our team needs.

XT

Xyla Tolentino-Lopez

08/23/24

5 out of 5

Iqra Muhammad

Iqra Muhammad, Thank you for fast resolving issue.

DK

dimasz kobul

08/23/24

5 out of 5

helpfull support

helpfull support, and nice services

JM

Jody M

08/22/24

5 out of 5

Great and fast customer service from…

Great and fast customer service from Iqra. Helped solve my issue in no time and was very respectful of my situation. Thank you

PT

Pk The Director

08/22/24

5 out of 5

Great Help and Good Service Support

Great Help and Good Service Support, Till the date I am happy With Server and Support Padmakumar R Space Soft Technologies Kerala, India

BT

Books That Make You

08/22/24

5 out of 5

We love Cloudways

We love Cloudways and always recommend to our clients. Our customer success manager Syed Aleem Akhtar is the best too. I highly recommend Cloudways if you are looking to move or start a new platform.

AF

Amanda Ford

08/22/24

5 out of 5

Syed Aleem Akhtar was very informative…

Syed Aleem Akhtar was very informative and helpful.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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