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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in June 2026: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 1011-1020 out of 1843

JK

Jaco Kruger

11/29/22

5 out of 5

Quick to respond and VERY KNOWLEDGABLE!!

These Cloudways people are amazing! Every time i need help they are quick to respond and very helpful!! I even just contact them when i do updates and backups and they will go on standby in chat and help if anything goes sideways! Brilliant and VERY knowledgable!! ALWAYS go out of their way to help or suggest resolutions. Just AMAZING worth every penny!

TA

Tito Alvarez

11/26/22

5 out of 5

Forget the rest and go with the best...

I have been using hosting sites since the beginning of the Netscape days and I must tell you that the support team at Cloudways along with the company in general are 5 star and very serious and dedicated in helping its customers. They go above and beyond. As I said I know from first hand experience that this is true. So forget the rest and go with the best.

WB

Wendy Batten

11/23/22

5 out of 5

Rafia was very helpful

Rafia was very helpful, she 100% helped me with my issue. I wish all company support people could be so easy to deal with. There is nothing more I could have ask for from a support personal

AU

Anonymous User

11/23/22

5 out of 5

"Perfect for hosting multiple small websites"

What do you like best about Cloudways? Cloudways offers the flexibility to purchase as much hosting as needed, and gives me speed I could not find through other hosts, even with their "Managed Wordpress" products. With Cloudways I am easily hosting four small, low traffic Wordpress sites and they work so much faster than my previous hosts.

NB

Nikola Belopitov

11/23/22

5 out of 5

Cloudways is a fantastic hosting…

Cloudways is a fantastic hosting provider. Really great level of support. Any question you might have is just a message away. Usually the support team solves the issue as a matter of minutes. Thanks a lot!

JT

Jay Tickle

11/21/22

5 out of 5

Cloudways support is always quick and…

Cloudways support is always quick and helpful. And I really appreciate their Safe Updates and integration with Cloudflare. I've moved about 20 sites to them and more are coming!

C

callbomberz

11/21/22

5 out of 5

this is good.

this is good.. specially response time is awesome 😍

C

customer

11/17/22

5 out of 5

Cloudways is great! I really love you guys!

Cloudways platform and Cloudways team is great and their support is superb! I've been a customer for several years now and in all that time I have never had anything but excellent experience in every possible way. Every time I had a problem or question, Cloudwqys team was there for me - never left me with unanswered question or problem unsolved. Many times they went far beyond their promised support just to help me with an issue. If you want to sleep calm and be sure that you websites are ...

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RD

Ricky D

11/14/22

5 out of 5

"Cloudways is so convenient!"

What do you like best about Cloudways? Cloudways helps in setting up web servers in the easiest way possible. I can deploy my Laravel and WordPress apps with a breeze. Compared to other web containers, I don't have to manually set up things and am confident that the website is not compromised because of built-in security. I've experienced my WordPress sites being hacked in a Cpanel configuration, but with Cloudways, I don't have those problems anymore. Also, Cloudways support is fantastic! ...

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SM

Sura Mukkavilli

11/14/22

5 out of 5

Hosting Wordpress sites ? Cloudways is the easiest way to get to Cloud 9!

Several solopreneurs like me will constantly challenged to get into the complex technicalities of developing, hosting, and maintaining websites. While the Low-code / no-code platforms such as WordPress take away the initial pain of development, the real troubles start when the sites need to be hosted and constantly maintained. We often find ourselves in the middle of a mess, surrounded by several technical hassles relating to hosting, configuration, maintenance, security, performance, ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].