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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in June 2026: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 1001-1010 out of 1843

FG

Francine Garvey

12/12/22

5 out of 5

Aman was super helpful

Aman was super helpful. Kind and knowledgable. He really answered all the questions well. Pleased with the outcome

D

Dominik

12/10/22

5 out of 5

Great support

Great support, great host

MG

Mohamed G

12/10/22

5 out of 5

"outstanding Hosting and excellent customer service"

What do you like best about Cloudways? The whole solution is very suitable for my business, easy to use, fast, stable, and very friendly Customer service always solves the problems that may arise due to misuse or lack of knowledge from my side.

AE

Abd E

12/10/22

5 out of 5

"Fast hosting and great support"

What do you like best about Cloudways? Frankly, without courtesy and introductions, Cloudways is the best hosting in terms of speed, security, ease of use, as well as the features it provides such as Cloudflare service, as well as additional components for speed and caching, and we do not forget also support at the level that solves all problems in a short time in addition to free migration and cloning It also provides you with Also a staging site and many other services and great benefits

RU

Rana U

12/09/22

5 out of 5

"Best Cloud for Magento 2"

What do you like best about Cloudways? Cloudways give us perfect managed cloud hosting plans in this era. I have been using them for more than two years, and every time, they give us the best quality support on server end. I recommend them as the best host for Magento 2 and WordPress-based websites.

AU

Anonymous User

12/08/22

5 out of 5

"Perfect service from a beginners to an expert stage."

What do you like best about Cloudways? The features that are included or available as cheap add-ons. The quick response when you need a hand. As an intermediate web developer, I have created a few issues that the Cloudways team have been able to resolve for me in under 5 minutes. Always friendly and always helpful.

NT

Nicolo Testa

12/03/22

5 out of 5

Sultan was incredible

Sultan was incredible! He helped me on two occasions the same night. He went into the server and fixed 2 php issues I was having that was not allowing me access to my site. He was a pleasure to work with. Thank you so much!

MT

moeed t

12/01/22

5 out of 5

"Well managed, great customer service and top notch speed"

What do you like best about Cloudways? Their customer service and server speed. What do you dislike about Cloudways?

AA

ashfaque ahmad

11/30/22

5 out of 5

Cloudways support is THE BEST SUPPORT

I always trust Cloudways and it's my favorite platform. I never seen such support anywhere. The team is really amazing. Tayyab is my favorite person to talk at Cloudways. He is so patient and knowledgeable and guided me thoroughly always, step by step and verified all the record to make sure my website is always live. I wish there was option to give more than 5 star.

M

MM

11/29/22

5 out of 5

I've been having major problems with my…

I've been having major problems with my website due to a DDOS attack. Engineer Usama Zafar took responsibility for the solution related to CloudFlare CDN and presented it to me. In order to reduce the bandwidth of CloudFlare CDN, which continues to grow due to DDoS attacks, a new server was created and Cloudflare CDN was integrated first. As a result, the amount of traffic was significantly reduced. He responds very kindly. He was a very good counselor. I'm satisfied.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].