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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in June 2026: User Ratings, Pros & Cons

Effortless cloud hosting, simplified.

4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 1021-1030 out of 1843

WS

William Smith

11/14/22

5 out of 5

Super Easy Migration with Significant Savings

Migrating my site from GoDaddy was super easy via their plugin. TTFP is 4 times faster than before and you can reach a support PERSON in just a few clicks - a big benefit for non-professionals like me. Upgrading to a managed Word Press site, with staging, was significantly less on Cloudways. (For example, there was a $100/year savings on the SSL certificate, alone, with an amazingly simple 2-minute install procedure.) These are first impressions, but, so far, so good.

GR

Gerardo Romero

11/12/22

5 out of 5

The person attending excelente!

The person attending my call was very polite, efficient, and problem-solving.

HR

hamza rachid

11/09/22

5 out of 5

good service

Date of experience: November 10, 2022

CS

Chandler S

11/09/22

5 out of 5

"Cloudways is top tier hosting for web agencies!"

What do you like best about Cloudways? The ability to choose from multiple hosting services such as GCP, AWS, Digital Ocean, etc... Everything is simple to manage. You even have full control of your server, which other services do not offer. Lastly, THEIR SUPPORT TEAM is awesome! They help with all the questions I have come across. I am always impressed.

SV

Sean VanZant

11/09/22

5 out of 5

Fiery-fast, Ultra-secure, Web Hosting, wAmazing Support!

Always a great experience working with Cloudays! Great, friendly, helpful, and thoroughly knowledgeable about all things web hosting and WordPress! Would highly recommend to anyone who wants super fast, secure hosting with amazing support! :)

ML

Miko Lamberto

11/08/22

5 out of 5

Aman gave me great help

Aman gave me great help, he is a big professional. Thank you Aman for your big help!

AH

Arish H

11/07/22

5 out of 5

"I have been using Cloudways from 4 months now and I will recommend it without any hesitations!"

What do you like best about Cloudways? The best part about them is customer support is very helpful and the easy to use and the performance is just next level. I haven't seen any issue up until now.

LA

Luis A

11/07/22

5 out of 5

"Top level cloud hosting"

What do you like best about Cloudways? I've been a WordPress websites developers for years, always using shared cPanel-based servers, but with Cloudways, I finally take my service to a new level of safety, speed and reliability with excellent support.

SR

Scott Richardson

11/06/22

5 out of 5

Best Service and Support

Cloudways offers the best hosting services in the industry - bar none. Recently I contacted their tech support a couple of times because one of our servers was having high CPU issues...and their tech support team was amazing! I used their live support chat feature and both times I was greeted within 30 seconds and my issues were resolved within a few minutes. They were super friendly and didn't treat me like an idiot or talk down to me (like so many tech support people can do). I recommend ...

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N

Nick

11/06/22

5 out of 5

We're super happy with Cloudways

We're super happy with Cloudways, as an agency we rely on professional services and great quality servers. They have an extraordinary support. Being in this business for quite some time I rate Cloudways with the highest rating based on service, trustability, reliability and innovation. If you look for a professional hosting solution to meet your strongest business requirements, don't Google and go with Cloudways.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].