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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in June 2026: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 991-1000 out of 1843

DL

Daniel LeCroy DeVall

12/27/22

5 out of 5

After my database crash

After my database crash, the IT team at cloudways got on it immediately. With the size of my database, I was extremely happy with the timeframe it took for them to resolve the situation. It was during the holidays, so that made it even more impressive. Cloudways rocks.

BK

BJ Klock

12/25/22

5 out of 5

Love Cloud Ways Its a Great service and…

Love Cloud Ways Its a Great service and their support is Awesome

MF

Mohammed F

12/23/22

5 out of 5

"Excellent hosting service"

What do you like best about Cloudways? There's a lot to like about Cloudways. You can choose from 5 cloud service providers: DigitalOcean, Vultr, AWS, Google Cloud, and Linode. The service has flexible cloud hosting plans, fast setup times, good customer support, and you can host multiple apps on a single server. They also offer free migration and a 3-day trial.

JO

Justin Ormerod

12/21/22

5 out of 5

Loving Cloudway's agency…

Absolutely loving Cloudway's agency program. It's good to have a great team of experts on standby 24/7/365 to assist me in providing amazing support to my clients.

PF

Philippe Fritsch

12/21/22

5 out of 5

Great customer support

Cloudways never fails to provide a quick and efficient customer support. It's great to know that they're always here when you need them.

SS

Shubham S

12/20/22

5 out of 5

"its awesome hosting"

What do you like best about Cloudways? i really like about this is they give unlimited free ssl with unlimited domain What do you dislike about Cloudways?

NA

Nalin A

12/18/22

5 out of 5

"My Hosting experience with Cloudways"

What do you like best about Cloudways? It is easy to launch and configure the server, and the special thing is it provides many options through different cloud providers. After creating an account short time of period can be started.

MB

Maria B

12/14/22

5 out of 5

World Class Support Team

The Cloudways team consistently offers world class support whenever I run into an obstacle. Their team is always patient, quick to understand my questions and issues, and quick to find solutions. They offer detailed explanations that are easy to comprehend - so I actually learn something new every time I have to reach out for help. Thank you, Team Cloudways, for all that you do!

JR

Josiah Roche

12/12/22

5 out of 5

Old domain to new domain - problem fixed

I attempted to move my website from an old domain to a brand new one but quickly learned that it was more difficult than I initially believed. I was fortunate enough to come across Sultan, the web wizard of Cloudways, who took up the challenge. He managed to get the job done quickly and helped me migrate all my old domain links to the new one with ease. I am eternally thankful for Sultan's help and expertise, and Cloudways remains my go-to hosting provider.

SL

Steven L

12/12/22

5 out of 5

"simple to sign up"

What do you like best about Cloudways? instant word press setup and the SSL set is hassle free What do you dislike about Cloudways?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].