9.6
Spot Score
CloudTalk Reviews in June 2026: User Ratings, Pros & Cons
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CloudTalk Reviews & Ratings
Spotsaas Editor’s POV
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
CloudTalk pros and cons
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
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Showing 71-80 out of 1369
S
Sonia
01/06/25
I'm very happy with Cloudtalk.
I'm very happy with Cloudtalk.Very easy to use and i can speak without issue with my costumers.
MF
Michael F
01/01/25
"I have been using Trustpilot for a…
"I have been using Trustpilot for a long time, and I can confidently say it has been extremely helpful. The platform has provided me with valuable insights into services and products, helping me make informed decisions. Over time, I’ve come to trust it for its accuracy and reliability. The service it provides has truly made a difference, and I’m consistently happy with the experience it offers. I highly recommend it to others who want to ensure they're choosing the best options available."
SA
Sermad Alladin
06/24/24
No possible contact
I have been trying to contact this business for straight up 4 days now, out of interest in the product, but no one is answering the "live chat" on the website, or the mail form i filled out.
SA
Sermad Alladin
06/24/24
No possible contact
I have been trying to contact this business for straight up 4 days now, out of interest in the product, but no one is answering the "live chat" on the website, or the mail form i filled out.
F
Fabrizio
06/13/24
The customer support provided by…
The customer support provided by Cloudtalk left a lasting impression on us. The transition from our initial contact to the number porting process, which prompted us to switch from our previous provider, was efficient and seamless. Cloudtalk offers a comprehensive set of features that are essential for a cloud-based phone system. Cloudtalk granted us complete control over our incoming call configuration. We have the ability to effortlessly switch between mobile devices, computers, and other ...
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JB
Joshep B
06/12/24
Good luck trying to get an answer
The trial service is good. Just being able to get to someone in their sales department is a hassle. I think the nearshores not communicating to each other is terrible plus they might not understand time importance in the US - to cherry top it the demo gets over 6 days scheduled in advance at 9am due to no one having availability; Then no-one from their team decides to join. If this is sales side I cannot even imagine how the customer service side would be. Really disappointing how bad ...
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JB
Joshep B
06/12/24
Good luck trying to get an answer
The trial service is good. Just being able to get to someone in their sales department is a hassle. I think the nearshores not communicating to each other is terrible plus they might not understand time importance in the US - to cherry top it the demo gets over 6 days scheduled in advance at 9am due to no one having availability; Then no-one from their team decides to join. If this is sales side I cannot even imagine how the customer service side would be. Really disappointing how bad ...
Read more
SG
Santiago González
06/10/24
So easy to use
Date of experience: June 10, 2024
AM
Andrew Murray
06/07/24
Simple to use, great service
Simple to use. We had this installed in our company firstly recently after having a few issues with previous phone service providers. This has been great from day 1, a simple interface, quick and responsive for the whole company and no issues with country codes or bad signal etc. Strongly recommend 10/10
M
Martin
06/05/24
Great features and support
Our business has been using Cloudtalk go for the past year now switching from a different VoIP due to a lack of features, desktop app and integration. Cloudtalk has saved us literal hours with its seamless integration with HubSpot (our CRM) meaning it automatically logs calls and fills the number into the dialer with one click, and there's also the voicemail drop feature so you can pre record the message to leave in their voicemail inbox. Its also been great for our whole office as you can ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].