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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

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4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 771-780 out of 1369

TF

Tim F

10/15/21

3 out of 5

"The service works well. The onboarding process was pretty frustrating."

What do you like best about CloudTalk? Pretty smooth operation. A little tough to understand at first. But overall pretty simple to use. What do you dislike about CloudTalk?

TF

Tim F

10/15/21

3 out of 5

"The service works well. The onboarding process was pretty frustrating."

What do you like best about CloudTalk? Pretty smooth operation. A little tough to understand at first. But overall pretty simple to use. What do you dislike about CloudTalk?

A

Alex

10/15/21

5 out of 5

Its okay but could be better

Its okay but could be better

AU

Anonymous User

10/14/21

5 out of 5

"Fantastic desktop dialer."

What do you like best about CloudTalk? I like being able to be on multiple campaigns. What do you dislike about CloudTalk?

K

Kai

10/14/21

5 out of 5

CloudTalk is one of the best systems…

CloudTalk is one of the best systems out there to use, really makes things easier. Honestly I can say its one of the best services out there.

AU

Anonymous User

10/14/21

4.5 out of 5

"Awesome service awesome platform"

What do you like best about CloudTalk? Easy to use and very supportive staff and consultant What do you dislike about CloudTalk?

L

levi

10/14/21

4 out of 5

good i'll thumbs up

good i'll thumbs up

KP

Kelsi Pewsey

10/14/21

4 out of 5

Gets the job done.

Cloudtalk is robust enough to meet both my needs and my colleagues needs, what I really like is the ability to listen to recorded calls to review my performance.However the call transcript feature is quite inaccurate.

JS

J simpson

10/14/21

5 out of 5

Best Virtual phone dialler

Best Virtual phone diallerWant to hit your call KPI'S? look no further download Cloudtalk.io today!

AU

Anonymous User

10/14/21

3 out of 5

"Great for Cold Calling various countries"

What do you like best about CloudTalk? The credit is automatically topped up once it's too low. Plus the ability to leave notes for your Colleague. What do you dislike about CloudTalk?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].