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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

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4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 761-770 out of 1369

SB

Stanislav Bouda

10/27/21

5 out of 5

Easy, Simple, Robust, Awesome!

PROS: Easy to pick up, snappy and very responsive interface, the integration is flawless and enables my organization to stay in touch with customers without compromising quality or functionality and still at an affordable price.

AR

Anonymous Reviewer

10/26/21

4 out of 5

shift of communication

PROS: saving money on calls, being able to record calls and to analyse data CONS: the internal setup could be more deeper

DG

David Gelien

10/22/21

4 out of 5

CouldTalk review

PROS: Great app, i started using it at work of businessman and it made my job easier. I connected it with CRM system and it works perfect. Integration went smoothly, without any problems and it making calls easy. It´s possible to monitor the performance of employees and analyze their communication. Today i´m using this app as fantastic tool with fast communication without any problems with clients. Definitely recommend.

AU

Anonymous User

10/21/21

4.5 out of 5

"Very easy to use"

What do you like best about CloudTalk? It is a very simple and useful program to make constant calls What do you dislike about CloudTalk?

AU

Anonymous User

10/21/21

4.5 out of 5

"Very easy to use"

What do you like best about CloudTalk? It is a very simple and useful program to make constant calls What do you dislike about CloudTalk?

AU

Anonymous User

10/19/21

5 out of 5

"Very efficient and concise program."

What do you like best about CloudTalk? It is a very straightforward program to use. What do you dislike about CloudTalk?

BV

Bianca V

10/15/21

4.5 out of 5

"Easy to use and great integration with HubSpot"

What do you like best about CloudTalk? Easy way to connect with clients and internally with your team. I love the integration with HubSpot. Super easy to find contacts and lookup previous calls, notes while you are chatting with the individual. Perfect for record-keeping and improving on customer satisfaction calls

BV

Bianca V

10/15/21

4.5 out of 5

"Easy to use and great integration with HubSpot"

What do you like best about CloudTalk? Easy way to connect with clients and internally with your team. I love the integration with HubSpot. Super easy to find contacts and lookup previous calls, notes while you are chatting with the individual. Perfect for record-keeping and improving on customer satisfaction calls

EV

Enrique V

10/15/21

4.5 out of 5

"Sick"

What do you like best about CloudTalk? I think it would be the automation processing of leads. What do you dislike about CloudTalk?

EV

Enrique V

10/15/21

4.5 out of 5

"Sick"

What do you like best about CloudTalk? I think it would be the automation processing of leads. What do you dislike about CloudTalk?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].