9.6
Spot Score
CloudTalk Reviews in June 2026: User Ratings, Pros & Cons
Efficiently elevate call center performance.
Add to compare
Starts from $25 / User / Month when Billed Yearly
CloudTalk Reviews & Ratings
Spotsaas Editor’s POV
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
CloudTalk pros and cons
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
Filter results
Sort by :
Showing 781-790 out of 1369
AU
Anonymous User
10/14/21
"Awesome service awesome platform"
What do you like best about CloudTalk? Easy to use and very supportive staff and consultant What do you dislike about CloudTalk?
VB
Vincent Brown
10/14/21
Amazing platform
Amazing platform. The functionality is amazing. Incredible service with fast turnaround time with any help needed.
BA
Beverly A
10/14/21
I like the speed dial feature that…
I like the speed dial feature that maximizes the number of phone calls you can make. I also find the dashboard features very useful as you can monitor how many dials, average duration, call time etc.
KL
Kai L
10/14/21
"CloudTalk is one of the best systems…"
What do you like best about CloudTalk? Very simple and easy to use especially the speed dial option. It helps me make so many more calls than I'd usually be able to make.
AU
Anonymous User
10/14/21
"Great for Cold Calling various countries"
What do you like best about CloudTalk? The credit is automatically topped up once it's too low. Plus the ability to leave notes for your Colleague. What do you dislike about CloudTalk?
AU
Anonymous User
10/14/21
"Streamlined/Improved Process"
What do you like best about CloudTalk? Easy to use interface. Flexible functionality and great support team when logging tickets. Very fast response and resolution time. Excellent dashboard functionality and able to view many different reports when refining search criteria of call history.
RP
Rocshai Palmer
10/14/21
Fantastic desktop dialer
I find CloudTalk simple and easy to use, the features such as power dialer and campaigns help ease my workflow.
P
Patrick
10/13/21
Great user experience
Great user experience, The Power Dialler has changed the way we conduct our business and its efficiency. The use of the Mobile App means that business can also now be conducted out of the office and has proven really useful under current circumstances.
CD
Conor D
10/13/21
"Fast & effective calling platform which is excellent for cross-campaign selling."
What do you like best about CloudTalk? I like the speed dial feature that maximizes the number of phone calls you can make. I also find the dashboard features very useful as you can monitor how many dials, average duration, call time etc.
CD
Conor D
10/13/21
Cloudtalk is great for sales
I have been using CloudTalk in my role as an Account Executive for Sales company since August 2021. This platform had enabled me to meet my KPI's more efficiently as there is speed dial feature which means I can make lots of phone calls in a short amount of time. The dashboard is also extremely useful as I can monitor stats which provide indicators of my performance. The overall performance of Cloudtalk is exemplary and in comparison to other providers, the cost is very low for the value it ...
Read more
Free vendor scorecard
Evaluate CloudTalk objectively with the call center software scorecard
A weighted call center software vendor scorecard to score CloudTalk against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].