NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

Efficiently elevate call center performance.

4.39

Add to compare

Starts from $25 / User / Month when Billed Yearly

Start Free Trial

CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 751-760 out of 1369

JR

Jose R

11/12/21

5 out of 5

"It is way the best cloud app for calls that I've ever tried. Really good."

What do you like best about CloudTalk? It's effortless to talk to any country in the world; I specifically use it for America. What do you dislike about CloudTalk?

JP

Jacek P

11/11/21

4 out of 5

"Marketing and Prospecting Direcotr"

What do you like best about CloudTalk? Easy way to use the cloud talk. Easy managing of users and checking the recordings of the call. What do you dislike about CloudTalk?

VR

Vicente Ruiz

11/11/21

5 out of 5

It has been such a great service

Date of experience: November 12, 2021

VR

Vicente R

11/11/21

5 out of 5

"Reliable and fast, easy to use."

What do you like best about CloudTalk? Is based on the internet, so I can use any of my communication devices What do you dislike about CloudTalk?

NW

Nic W

11/11/21

5 out of 5

"Great virtual phone solution"

What do you like best about CloudTalk? Cloudtalk is really intuitive and accessible. The dashboard gives you a high-level view of everything and a wealth of analytics.

AU

Anonymous User

11/11/21

4.5 out of 5

"Review"

What do you like best about CloudTalk? caller id in multiple countries for outgoing calls What do you dislike about CloudTalk?

PJ

Peter Jan?ok

11/09/21

5 out of 5

Perfect software for your business

PROS & CONS What are the best aspects of this product? Very easy to use a effective system. Good customer support.

PJ

Peter Jančok

11/09/21

5 out of 5

Perfect software for your business

PROS: Very easy to use a effective system. Good customer support. CONS: I have been working with this system for few months and have no bad experience at all.

TL

Tomas Lazar

11/06/21

5 out of 5

Efficient software for daily business

PROS: CloadTalk is very intuitive and user-friendly software designed also for non-technically skilled people. Integrated dashboard helps to work more efficiently. International dialing has never been easier! CONS: Small issue with initial login but immediately solved by support helpdesk.

AR

Anonymous Reviewer

10/29/21

4 out of 5

Great System for our Tech Startup

PROS: CloudTalk is a simple to use system that simply WORKS. We've gone between RingCentral and FreshCaller and unlike these companies, CloudTalk doesn't force you into a contract. We're looking forward to all of the new updates that CloudTalk is releasing Q3!

Free vendor scorecard

Evaluate CloudTalk objectively with the call center software scorecard

A weighted call center software vendor scorecard to score CloudTalk against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].