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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

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4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 721-730 out of 1369

AR

Anonymous Reviewer

11/18/21

4 out of 5

Very useful integrations.

PROS: Simle, quick and functional. Since we started using it, we can focus on other things and do a lot more work done in less time. Thats our new productivity booster CONS: We didn't see anything that might bother us.

PG

Pearl G

11/18/21

5 out of 5

"Fast and Reliable"

What do you like best about CloudTalk? This app is very helpful to our business especially SMS and calls to follow up with our customers. Guaranteed fast and reliable. Highly recommended.

PG

Pearl Guibernas

11/17/21

5 out of 5

Fast and reliable

This app is very helpful to our marketing. Fast and reliable. Highly recommended.

AT

Ali Turner

11/17/21

4 out of 5

Solid software

Solid software, good support system, overall positive just didn’t fit our needs long-term.

N

Nic

11/17/21

5 out of 5

Excellent

I have been using CloudTalk for a few months and can't fault it at all. It's really easy to use, it has a huge amount of features built into the dashboard and makes internationally calling a piece of cake.

JS

Jillian Santoyo

11/17/21

5 out of 5

Very excellent! 100% RECOMMEND

Software is very helpful for us in all ways. especially when reaching out to our clients. easy to use very worthy

AU

Anonymous User

11/17/21

5 out of 5

"Really positive"

What do you like best about CloudTalk? It makes your work much more manageable, and it allows you to communicate with your clients by adding certain filters such as selecting the language, and at the time of the call, you can put labels and even add your clients as contacts. I like it too much.

MG

Miles G

11/17/21

5 out of 5

"this app is very helpful to our marketing and very reliable. its also easy to use. Hassle free!!!"

What do you like best about CloudTalk? the app is very hassle free. all you need internet so you can use this app. thumbs up to this app. What do you dislike about CloudTalk?

ZS

Zarah Sempio

11/17/21

5 out of 5

I'm okay with cloudtalk because the…

I'm okay with cloudtalk because the tools are easy to used however I hope you will improve the texting part because it limited texting whenever many people used it.

GS

Guillermo S

11/17/21

5 out of 5

"Essential for a productive office"

What do you like best about CloudTalk? I have an international number, and I can receive unlimited calls, which is terrific. What do you dislike about CloudTalk?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].