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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

Efficiently elevate call center performance.

4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 711-720 out of 1369

LL

Lorie Ligue

11/22/21

5 out of 5

Cloudtalk is working super for our…

Cloudtalk is working super for our company perfect way to reach out for new business. Their customer support team is great, always fast in their promt response. Loving this app's ability to leave notes as I work with a small team. All I can say FANTASTIC

YE

yves edralin

11/22/21

5 out of 5

ExcellentExcellentExcellent

ExcellentExcellentExcellent I have been using CloudTalk for a few months and no error or problem encounter I experience. Everything is great and goes smoothly. Help out jobs wonderfully.

MB

Mika Baylan

11/21/21

5 out of 5

Satisfying software!

Fast and smooth software. SMS and real time and very clear calling features. Highly suggest for ecommerce business, marketing and doing campaigns just like us

JP

Jabo Paz

11/21/21

5 out of 5

Very useful and user-friendly

Date of experience: November 22, 2021

JS

JIam Solomon Aguilar

11/21/21

5 out of 5

100% Satisfying and best SMS and…

100% Satisfying and best SMS and calling software. We are using this for our marketing and campaign task. everything goes smoothly and wonderful. made our job easier. It integrate also to our CRM tool. So 100% recommended

AM

Alvin Macapagal

11/21/21

5 out of 5

Very helpful and useful system

Very helpful and useful system. Great for start up business or companies looking to better improve their system.. very likely to refer it to other people

MG

Maria Guino-o

11/21/21

5 out of 5

Very helpful!

Very helpful!! Would highly recommend this

S

Stanislaw

11/21/21

5 out of 5

A very clear and easy-to-use system

A very clear and easy-to-use system. CloudTalk helps me with my work and performs all the functions that i need to communicate with the client

BJ

bogartz juniorz

11/21/21

5 out of 5

Solid and it works great

Solid and it works great! Fast and reliable for our marketing campaign and other business. try it you wont regret it

AR

Angy Ruzafa

11/19/21

5 out of 5

Cloudtalk is a really useful platform

Cloudtalk is a really useful platform, it makes it much easier to call customers and send them sms.As for incoming calls, it also works incredibly well, allowing you to leave a note on the customer, classify the call, assess the mood of the customer and even add the customer as a contact. Cloudtalk is without a doubt a tool that cannot be missed.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].