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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

Efficiently elevate call center performance.

4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 701-710 out of 1369

I

iceiceice

11/23/21

5 out of 5

Great service great software

Great service great softwareWe really love using this to our sms campaign on this app. easy and fast. best is that its integrated to our hubspot.

ML

May Lu

11/23/21

5 out of 5

Hubspot + Cloudtalk Best 1 2 punch combo easy

We use Hubspot and Cloudtalk together and it works great! Something we do on Cloudtalk puts a record on Hubspot and vice versa. That's how great it is.

AR

Anonymous Reviewer

11/23/21

4 out of 5

A helpful tool for communication

PROS: CloudTalk is user-friendly and helpful tool for communication CONS: Sometimes the connection is a little unreliable.

W

Winry

11/22/21

5 out of 5

Perfect!

experience with Cloud Talk is Perfect I really like the system. It is very organized to have everything in one place, with easy implementation.I don't have a land line working from home so Cloud Talk allows me to contact our customers with ease. Thank you

JL

Julian Lachica

11/22/21

5 out of 5

Easy and smooth software

Easy and smooth software Easy and smooth everything is like plug and play. no complication. even for api's and integrations. campaign use. if you always reach out to your client use this 100%

JM

Jonathan Menguito

11/22/21

5 out of 5

Great phone platform

This app has great features, user friendly, easy to us, and its Fast! Sms and call feature is easy to navigate, compatible with other platforms and is easy to integrate.

DB

Daniela Borikova

11/22/21

5 out of 5

Quick setup, easy to use, great sound quality

PROS: I was surprised how quick and easy the setup was. It is designed exactly to suit contact center needs. Sound quality is very good. I can always rely on CloudTalk. CONS: Of course bugs appear sometimes but they respond fast.

SA

Shawn Allen Sotto

11/22/21

5 out of 5

Excellent software for Ecommerce.

Hands down to this software. Our Lead Gen team really likes it as it's smooth and fast. It's user-friendly, easy to integrate, and API's not too complicated.

CL

Charles Lapiz

11/22/21

5 out of 5

First time we used this Best of the best of all.

First time we used this and everyone on our team and management love it. We used difference software before like this. it didnt work as good as this.

C

Coy

11/22/21

5 out of 5

Very good software

I really like the interface of it. Can be bettter. I love how everything function. smooth and fast. clear phone and voice service

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].