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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

Efficiently elevate call center performance.

4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 691-700 out of 1369

GS

Guillermo Santandreu

11/23/21

5 out of 5

Excellent tool for international calls

Excellent tool for international calls, highly recommended.

KS

katrina Saratan

11/23/21

5 out of 5

Cloudtalk is superb

Awesome tool for making your work easier. We can service our customers in a very professional way and improve customer experience on a different level.

CC

Cholo Corky

11/23/21

5 out of 5

CloudTalk is a great solution

especially for CRM integration. The best feature is the voicemail and forwarding features. This is a core part of our business.

DA

Daniel A

11/23/21

5 out of 5

"Very fast and reliable, it's a must have a tool."

What do you like best about CloudTalk? It's multi-devices and faster than call by phone What do you dislike about CloudTalk?

HB

Hazel Blanco

11/23/21

5 out of 5

Perfect and works wonderful for call center

perfect solution for our call center. Setup was really easy and so is everyday use. clear voice no lags and disconnection. everything is track on our crm cause its perfectly integrated

CF

Clinton Felizardo

11/23/21

5 out of 5

A fast and easy solution for…

A fast and easy solution for marketing(marione) All necessary functions for employees are immediately visible and usable. The app and web interface are clear and easy to use.Quick and easy to setup and very simple to use platform

DA

Daniel Aunchain

11/23/21

5 out of 5

Very good application and multidevices

Very good application and multidevices. I think is a very productive tools and based on internet solution what allows me to use it while I'm traveling

Q

Queenie

11/23/21

5 out of 5

Excellent product

Excellent product No more calls slipping through the net! Great customer support, little downtime and very versatile

LR

Louise Rosario

11/23/21

5 out of 5

BUY IT NOW!

BUY IT NOW! You wont regret it. best I ever used

ED

Ericka Diolata

11/23/21

5 out of 5

Simply amazing and easy

Simply amazing and easy. to link our existing CRM with this software is so easy and convenient way.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].