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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

Efficiently elevate call center performance.

4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 681-690 out of 1369

DS

Daniela Santandreu

12/02/21

5 out of 5

You can use multiple users with one…

You can use multiple users with one account or purpose; it is faster than calling via phone, and also, the quality of calls is terrific; I can even record the calls and go back to training purposes.

JB

Javier B

11/30/21

5 out of 5

"Incredible tool at reasonable price benefit"

What do you like best about CloudTalk? Great software internet-based, ideal for work, business and personal calls, cellulars and landlines, any place you want using a basic plan or credit.

JB

Javier Bonilla

11/30/21

5 out of 5

Great software internet-based ideal for…

Great software internet-based ideal for work, business and personal calls, cellulars and landlines, any place you want using a basic plan or credit.

WR

Whitney R

11/29/21

5 out of 5

"Love it!"

What do you like best about CloudTalk? Cloudtalk has helped me a lot with fulfilling all my tasks. It made it more accessible. I won't be able to do it without Cloudtalk.

AU

Anonymous User

11/25/21

4 out of 5

"Very Good Suppourt and fast Service"

What do you like best about CloudTalk? the service is very good and problems are dealt with quickly.the editing is good and one is well helped What do you dislike about CloudTalk?

EP

Edgardo P

11/25/21

5 out of 5

"Best call app ever, absolutely great"

What do you like best about CloudTalk? It is straightforward to sign in and start to call even with different devices, available on the apple store and Android What do you dislike about CloudTalk?

EP

Edgardo P

11/24/21

5 out of 5

It is straightforward to sign in and…

It is straightforward to sign in and start to call even with different devices, available on the apple store and Android.

RM

Renz Mercado

11/24/21

5 out of 5

Before we have Bad marketing now we are GREAT!

We are great now because of cloud talk. We can response very fast to our clients and our support agents are happy and ease with this software. highly recommended.

ZM

Zuzana Makúchová

11/24/21

5 out of 5

Effective tool for daily contact with your customers

PROS: Easy and quick set up, perfect call quality even with overseas customers and the most important thing - very useful customer support ready to help and solve any issues. CONS: So far there is nothing that should work better. Everything work for me just fine.

MP

Mark Palaganas

11/24/21

5 out of 5

CloudTalk is a great solution

Especially for CRM integration. The best feature is the voicemail and forwarding features. This is a core part of our business.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].