9.6
Spot Score
CloudTalk Reviews in June 2026: User Ratings, Pros & Cons
Efficiently elevate call center performance.
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CloudTalk Reviews & Ratings
Spotsaas Editor’s POV
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
CloudTalk pros and cons
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
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Showing 671-680 out of 1369
AT
Alan Tepfer
12/27/21
Highly recommended!
Fantastic product - does exactly what it is supposed to do. Quick and easy integration with CRM, easy and intuitive interface plus a nice bundle of features that should have you leaving your old provider without a second thought.
G
George
12/27/21
CloudTalk
CloudTalk did exactly as I wished and any issues I had the customer support team was very helpful
RC
Raimonds Ciems
12/27/21
CloudTalk has allowed me to focus on what's important!
CloudTalk has allowed me to be more flexible regarding my business communication with my clients abroad. Since I'm based in Europe, I always have encountered difficulties contacting my partners in the States cost-efficiently. However, now using CloudTalk, I don't need to worry about my cellular expenses anymore, and I can focus on establishing strong business partnerships. Highly suggested!
N
Norns
12/27/21
Reccomending
Simple yet effective solution for localizing telephone numbers to achieve a better response rate and willingness to communicate through the phone.
A
Aaron
12/27/21
Cloudtalk works since day one!
We needed a dialer for our CRM and tested Cloudtalk. Since first day one we are very happy with it because everything works and the Support is very fast as well. I highly recommend Cloudtalk. The only Point I want to mention are the costs of 9 Cent per minute if you are calling with a mobile number which you need to by as well. The landline number is cheaper and costs only 1 cent per minute.
N
Norman
12/27/21
Highly suggested
This solution has helped me gather multiple regions under a single account regardless of how many devices are being used—in general, highly suggested.
PP
Pablo P
12/06/21
"No landlines needed it is good to use with headphones and PC"
What do you like best about CloudTalk? It is perfect to call, leaving a trustful record of calls and follow-up cases; it is possible to connect to your CRM so that you can link calls to clients. After proof cloudtalk, you won't try traditional calls ever again.
AA
Araceli A
12/05/21
It is perfect to call
It is perfect to call, leaving a trustful record of calls and follow-up cases; it is possible to connect to your CRM so that you can link calls to clients. After proof cloudtalk, you won't try traditional calls ever again.
AR
Anonymous Reviewer
12/05/21
another horizont of communication
PROS: easiness of usage, super cost saver and connecting with our external customers CONS: install process was tricky for our company together with its maintanance
DS
Daniela S
12/03/21
"Desktop call based on the internet is the most productive tool for teams"
What do you like best about CloudTalk? You can use multiple users with one account or purpose; it is faster than calling via phone, and also, the quality of calls is terrific; I can even record the calls and go back to training purposes.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].