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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

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4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 661-670 out of 1369

AU

Anonymous User

12/28/21

4.5 out of 5

"International business calls made easy"

What do you like best about CloudTalk? The mobile app and desktop app are simple and easy to use. What do you dislike about CloudTalk?

AU

Anonymous User

12/28/21

4.5 out of 5

"Good review about cloudtalk"

What do you like best about CloudTalk? I like it how the functionality of the program is very good, i barely have any problems with it What do you dislike about CloudTalk?

WT

Wesley T

12/28/21

4.5 out of 5

"Userfriendly software with great customer support"

What do you like best about CloudTalk? The software does exactly where you buy it for: simple calling features, clear insights and excellent api-connection with crm (Pipedrive in our case). And if there are some problems, the customer service is always ready to help.

AU

Anonymous User

12/28/21

3 out of 5

"Overall solid platform"

What do you like best about CloudTalk? The ease of use, the drag and drop vizualizer.. What do you dislike about CloudTalk?

ZF

Zane Feldmane

12/28/21

5 out of 5

Great service

The app is simple and easy to use. The customer support was helpful and quick to solve a minor issue I had with the mobile app.

AU

Anonymous User

12/28/21

3 out of 5

"Overall solid platform"

What do you like best about CloudTalk? The ease of use, the drag and drop vizualizer.. What do you dislike about CloudTalk?

AU

Anonymous User

12/28/21

5 out of 5

"CloudTalk is a worthwhile service"

What do you like best about CloudTalk? I needed an integration with Zoho and it was very easy to do. What do you dislike about CloudTalk?

B

Ben

12/28/21

5 out of 5

Glad we made the switch

We made the switch to CloudTalk to try and ease a lot of our admin duties when it came to monitoring inbound and outbound calls. The transition was smooth and it was easy to navigate the application for our team. We receive quite a lot of calls on a daily basis, so being able to see details relating to the caller as well as being able to link their details to Intercom to follow up is extremely useful for us.

AU

Anonymous User

12/28/21

5 out of 5

"CloudTalk Review"

What do you like best about CloudTalk? How easy it is to make calls and SMS to countries abroad without huge international costs. In addition to this the analytics that CloudTalk gives are incredibly helpful

AS

Aaron S

12/28/21

4.5 out of 5

"Best service and Cloudtalk always works!"

What do you like best about CloudTalk? I like best that you can easily connect the tool with any CRM. We work with pipedrive and from there it's only one click to call our clients with Cloudtalk. And the most important thing: it's working all the time.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].