9.6
Spot Score
CloudTalk Reviews in June 2026: User Ratings, Pros & Cons
Efficiently elevate call center performance.
Add to compare
Starts from $25 / User / Month when Billed Yearly
CloudTalk Reviews & Ratings
Spotsaas Editor’s POV
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
CloudTalk pros and cons
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
Filter results
Sort by :
Showing 641-650 out of 1369
AU
Anonymous User
02/10/22
"CloudTalk Is working perfectly"
What do you like best about CloudTalk? The support team is highly professional and fast responding What do you dislike about CloudTalk?
SG
Sandra G
02/10/22
"I like to be able to have a telephone inside my computer, it is very helpful"
What do you like best about CloudTalk? Having the option to put offline when I am in a meeting and having the option to call directly from Salesforce contact information
JS
Justyna S
02/10/22
"Amazing app for connecting and running business internationally"
What do you like best about CloudTalk? One app to rule them all! You can create numbers for several countries. What do you dislike about CloudTalk?
FR
Francisco Rodriguez M
02/10/22
"It is very easy to use and the quality is fantastic"
What do you like best about CloudTalk? The quality of the call is very good, as a normal phone. What do you dislike about CloudTalk?
BR
beatriz r
02/10/22
"It is very easy to use and the interface is very nice"
What do you like best about CloudTalk? That it is very easy to use and the bottoms are very clear and compact What do you dislike about CloudTalk?
BT
Blanca T
02/10/22
"We have worked with other companies and the change to CloudTalk was FANTASTIC! Way easier for us."
What do you like best about CloudTalk? The fact that when you are in a call, you don't have other calls coming your way. What do you dislike about CloudTalk?
C
Claudia
01/25/22
Great solution for companies that need a scalability and quality
I really appreaciated the trial option beacause I had the chance to test the product before buying, the support during the trial was really good. It is easy to set and use. The main benefits for our team are performance optimization,1st contact resolution, team efficiency, process automation, monitoring and reporting, customer experience overall.
AU
Anonymous User
01/17/22
"Cloudtalk Review - easy to use, pretty good customer service"
What do you like best about CloudTalk? Cloudtalk is the most straightforward online phone system we have used in our office. easy to monitor calls of the agents. easy to review the recorded calls later or download them as per a customer request.
JG
Jeff Greenman
01/16/22
Cloudtalk just works!
We have used CloudTalk with two different back end CRM's in 3 different businesses. It is still our go phone service because...it works
ML
Matheus L
01/05/22
"I really like Cloudtalk, it's simple to use and intuitive !"
What do you like best about CloudTalk? That I can call someone with the number from the country of my choice quickly What do you dislike about CloudTalk?
Free vendor scorecard
Evaluate CloudTalk objectively with the call center software scorecard
A weighted call center software vendor scorecard to score CloudTalk against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].