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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

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4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 631-640 out of 1369

AU

Anonymous User

02/11/22

3.5 out of 5

"Good, but they need improve a lot of processes"

What do you like best about CloudTalk? It's comfortable because you don't need to take your phone. You can copy and paste the number and call it. Moreover you can receive calls too its usefull in this aspect

AU

Anonymous User

02/10/22

5 out of 5

"Good experience and connectivity"

What do you like best about CloudTalk? User Interface is very user friendly and simple What do you dislike about CloudTalk?

KS

Kalyan S

02/10/22

5 out of 5

"Superbb"

What do you like best about CloudTalk? Very easy to communicate and ease of usage. What do you dislike about CloudTalk?

MD

Michael D

02/10/22

5 out of 5

"cloudtalk experience"

What do you like best about CloudTalk? the simplicity of the app. calling, texting, having different numbers What do you dislike about CloudTalk?

OF

Opal F

02/10/22

5 out of 5

"Opal review for Cloudtalk"

What do you like best about CloudTalk? The application is quick, easy to learn, and simple to use. As someone who has tried different applications before, Cloudtalk really does everything I need it to do!

MR

Maria R

02/10/22

4.5 out of 5

"It depends on how well your WiFi works, but if it works well you will have no issues"

What do you like best about CloudTalk? That it works even from your mobile phone What do you dislike about CloudTalk?

AG

Alexander G

02/10/22

2.5 out of 5

"Decent tool with potential to get really good"

What do you like best about CloudTalk? Good integration in Salesforce and quick recall functions What do you dislike about CloudTalk?

AU

Anonymous User

02/10/22

3.5 out of 5

"Rocky start but good platform"

What do you like best about CloudTalk? The ease pf use and competitive rates for Europe What do you dislike about CloudTalk?

AU

Anonymous User

02/10/22

3.5 out of 5

"Rocky start but good platform"

What do you like best about CloudTalk? The ease pf use and competitive rates for Europe What do you dislike about CloudTalk?

SK

Sajid K

02/10/22

5 out of 5

"Best VOIP Solution"

What do you like best about CloudTalk? Cloud Talk is the best product for Call Center VOIP solutions. Excellent call monitoring system and dashboard, which provides all the metrics for call monitoring and integrates with all CRM

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].