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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

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4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 621-630 out of 1369

BT

Blanca Touza de Oliveira

02/16/22

4 out of 5

Simple and good quality

I have been using CloudTalk for a few months now and it has made our lives so much easier being able to have a platform that just works correctly and is reliable.

AU

Anonymous User

02/16/22

3 out of 5

"Great Simple Product"

What do you like best about CloudTalk? Easy to setup and simple to use. I don't feel like i had to do anything any differently on my mobile to make and receive calls.

BT

Blanca Touza de Oliveira

02/16/22

4 out of 5

Simple and good quality

I have been using CloudTalk for a few months now and it has made our lives so much easier being able to have a platform that just works correctly and is reliable.

AU

Anonymous User

02/16/22

3 out of 5

"Great Simple Product"

What do you like best about CloudTalk? Easy to setup and simple to use. I don't feel like i had to do anything any differently on my mobile to make and receive calls.

AU

Anonymous User

02/15/22

4.5 out of 5

"Cloudtalk is a very easy and convenient tool"

What do you like best about CloudTalk? The tone when receiving incoming calls is soft and it is not annoying as it happens with other calling apps. What do you dislike about CloudTalk?

PW

Paige W

02/14/22

4.5 out of 5

"Excellent Tool!"

What do you like best about CloudTalk? As a manager, being able to listen to my teams calls and be able to offer them feedback is mega helpful. What do you dislike about CloudTalk?

AU

Anonymous User

02/11/22

4 out of 5

"Cloudtalk review"

What do you like best about CloudTalk? Call back and the phone system.................................................................................................................................... What do you dislike about CloudTalk?

AU

Anonymous User

02/11/22

3.5 out of 5

"Good, but they need improve a lot of processes"

What do you like best about CloudTalk? It's comfortable because you don't need to take your phone. You can copy and paste the number and call it. Moreover you can receive calls too its usefull in this aspect

AU

Anonymous User

02/11/22

4 out of 5

"Cloudtalk review"

What do you like best about CloudTalk? Call back and the phone system.................................................................................................................................... What do you dislike about CloudTalk?

AD

Ashley D

02/11/22

4.5 out of 5

"Cloudtalk Experience"

What do you like best about CloudTalk? What I like about cloudtalk is it's very useful especially for us from Operations Department who's receiving calls worldwide in just one app. I like that calls from our other offices is forwarded to us to answer the queries of our clients.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].