9.6
SpotScore
CloudTalk Reviews in September 2026: User Ratings, Pros & Cons
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CloudTalk Reviews & Ratings
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Spotsaas Editor’s POV
Cloudtalk's customer support team handles number porting and account setup quickly. The platform includes call routing rules, call recording, and detailed call logs—standard features for a cloud phone system. Setup takes 15–30 minutes for most users; verify in your demo that call forwarding rules match your team's workflow before committing. Key limitations: ...Read more
CloudTalk pros and cons
Easy to use interface with direct integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
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Showing 611-620 out of 1369
AU
Anonymous User
04/13/22
"Just a bad experience."
What do you like best about CloudTalk? At least It was easy to integrate with Zoho CRM. What do you dislike about CloudTalk?
AU
Anonymous User
04/13/22
"I like the menus of the application"
What do you like best about CloudTalk? what I like the most is the option to listen to the recording of the calls instantly,I use the cloudtalk website What do you dislike about CloudTalk?
MW
Mark W
04/13/22
"Good...but not quite great"
What do you like best about CloudTalk? It works! We used Aloware previously which was god awful. There are a few too many options on your home screen, but with a little practice, I can get used to it.
AU
Anonymous User
04/13/22
"Good experience with CloudTalk"
What do you like best about CloudTalk? Quick response from the support team by email What do you dislike about CloudTalk?
AU
Anonymous User
04/04/22
"Easy to use, getting better over time"
What do you like best about CloudTalk? The app is easy to install and phone calls work even with a slow internet connection. I also like the contacts section that is integrated into the app. The app does seem to be constantly improving with bugs being fixed.
AU
Anonymous User
04/04/22
"Easy to use, getting better over time"
What do you like best about CloudTalk? The app is easy to install and phone calls work even with a slow internet connection. I also like the contacts section that is integrated into the app. The app does seem to be constantly improving with bugs being fixed.
AU
Anonymous User
03/08/22
"is great but sometimes has very bad audio and I cant understand or the other person cant hear me"
What do you like best about CloudTalk? It counts my calls and missed calls. I love that It Takes the country code automatically and features like leaving voice messages recorded and sending SMS and the SMS sent from the other side.
AU
Anonymous User
03/08/22
"is great but sometimes has very bad audio and I cant understand or the other person cant hear me"
What do you like best about CloudTalk? It counts my calls and missed calls. I love that It Takes the country code automatically and features like leaving voice messages recorded and sending SMS and the SMS sent from the other side.
AU
Anonymous User
02/18/22
"Good for small but global organizations"
What do you like best about CloudTalk? The number of available local numbers is satisfactory. Proactive support is also a plus. What do you dislike about CloudTalk?
AU
Anonymous User
02/18/22
"Good for small but global organizations"
What do you like best about CloudTalk? The number of available local numbers is satisfactory. Proactive support is also a plus. What do you dislike about CloudTalk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].