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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

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4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 611-620 out of 1369

AU

Anonymous User

04/13/22

1.5 out of 5

"Just a bad experience."

What do you like best about CloudTalk? At least It was easy to integrate with Zoho CRM. What do you dislike about CloudTalk?

AU

Anonymous User

04/13/22

4 out of 5

"I like the menus of the application"

What do you like best about CloudTalk? what I like the most is the option to listen to the recording of the calls instantly,I use the cloudtalk website What do you dislike about CloudTalk?

MW

Mark W

04/13/22

4 out of 5

"Good...but not quite great"

What do you like best about CloudTalk? It works! We used Aloware previously which was god awful. There are a few too many options on your home screen, but with a little practice, I can get used to it.

AU

Anonymous User

04/13/22

4.5 out of 5

"Good experience with CloudTalk"

What do you like best about CloudTalk? Quick response from the support team by email What do you dislike about CloudTalk?

AU

Anonymous User

04/04/22

3.5 out of 5

"Easy to use, getting better over time"

What do you like best about CloudTalk? The app is easy to install and phone calls work even with a slow internet connection. I also like the contacts section that is integrated into the app. The app does seem to be constantly improving with bugs being fixed.

AU

Anonymous User

04/04/22

3.5 out of 5

"Easy to use, getting better over time"

What do you like best about CloudTalk? The app is easy to install and phone calls work even with a slow internet connection. I also like the contacts section that is integrated into the app. The app does seem to be constantly improving with bugs being fixed.

AU

Anonymous User

03/08/22

3.5 out of 5

"is great but sometimes has very bad audio and I cant understand or the other person cant hear me"

What do you like best about CloudTalk? It counts my calls and missed calls. I love that It Takes the country code automatically and features like leaving voice messages recorded and sending SMS and the SMS sent from the other side.

AU

Anonymous User

03/08/22

3.5 out of 5

"is great but sometimes has very bad audio and I cant understand or the other person cant hear me"

What do you like best about CloudTalk? It counts my calls and missed calls. I love that It Takes the country code automatically and features like leaving voice messages recorded and sending SMS and the SMS sent from the other side.

AU

Anonymous User

02/18/22

4 out of 5

"Good for small but global organizations"

What do you like best about CloudTalk? The number of available local numbers is satisfactory. Proactive support is also a plus. What do you dislike about CloudTalk?

AU

Anonymous User

02/18/22

4 out of 5

"Good for small but global organizations"

What do you like best about CloudTalk? The number of available local numbers is satisfactory. Proactive support is also a plus. What do you dislike about CloudTalk?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].