9.6
Spot Score
CloudTalk Reviews in June 2026: User Ratings, Pros & Cons
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CloudTalk Reviews & Ratings
Spotsaas Editor’s POV
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
CloudTalk pros and cons
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
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Showing 601-610 out of 1369
CG
Carlos Gonzalez
04/18/22
Best VoIP program
This is a must have for every company, i have tried too many similar voip programs but this one is amazing, you can track every calls, easy to manage and zero delay in calls. RECOMMENDED
AU
Anonymous User
04/18/22
"Really like it so far, really easy to use."
What do you like best about CloudTalk? Integration with the CRM makes it easy to keep everything in the one place. What do you dislike about CloudTalk?
AU
Anonymous User
04/18/22
"CloudTalk is simple and easy for the use"
What do you like best about CloudTalk? I like that I don't have to have another chip What do you dislike about CloudTalk?
AU
Anonymous User
04/18/22
"It is a very nice tool, the only thing that could improve is the menu, it is a bit confusing."
What do you like best about CloudTalk? It is very functional and the quality of the calls is really good. It is very easy to create call brunches as well. What do you dislike about CloudTalk?
VT
Victoria T
04/14/22
"Good service"
What do you like best about CloudTalk? I liked the fast and friendly response from the support team. What do you dislike about CloudTalk?
AU
Anonymous User
04/14/22
"Flexible SaaS call centre software solution"
What do you like best about CloudTalk? The call flow designer system is by far the highlight of the product, supporting excellent customisation and routing of calls, including making external API calls where required to make decisions based on external account data.
AU
Anonymous User
04/14/22
"Flexible SaaS call centre software solution"
What do you like best about CloudTalk? The call flow designer system is by far the highlight of the product, supporting excellent customisation and routing of calls, including making external API calls where required to make decisions based on external account data.
MW
Mark W
04/13/22
"Good...but not quite great"
What do you like best about CloudTalk? It works! We used Aloware previously which was god awful. There are a few too many options on your home screen, but with a little practice, I can get used to it.
AU
Anonymous User
04/13/22
"Just a bad experience."
What do you like best about CloudTalk? At least It was easy to integrate with Zoho CRM. What do you dislike about CloudTalk?
AU
Anonymous User
04/13/22
"I like the menus of the application"
What do you like best about CloudTalk? what I like the most is the option to listen to the recording of the calls instantly,I use the cloudtalk website What do you dislike about CloudTalk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].