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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

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4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 591-600 out of 1369

AA

Alexis Almengor

04/20/22

5 out of 5

I would recommend it.

I liked the fact that, even from the trial I was ready to do call like a minute later after I registered and download the app. The quality of the phone call is great. Its fast, simple. I love the fact that you can download your calls on demand to review them.

AA

Alexis Almengor

04/20/22

5 out of 5

I would recommend it.

I liked the fact that, even from the trial I was ready to do call like a minute later after I registered and download the app. The quality of the phone call is great. Its fast, simple. I love the fact that you can download your calls on demand to review them.

SK

Serge K

04/20/22

3.5 out of 5

"Pretty good for basic VOIP needs"

What do you like best about CloudTalk? Quick chat support, Good tech, customizable What do you dislike about CloudTalk?

ML

Marc Louis-Boyard

04/19/22

5 out of 5

Best possibilities-price ratio we've experienced so far!

After a few trials with other companies offering the same range of services, we at Niryo fell in love with Cloudtalk. Not only the product itself matched (and still matches) our needs 100%, but the customer service is really what shines with them. From sales to support to customer loyalty, Cloudtalk could give a masterclass in customer relations. We plan to scale our phone activities with Cloudtalk, beyond lead generation, and are not worried at all about integrations, flexibility, ...

Read more

ML

Marc Louis-Boyard

04/19/22

5 out of 5

Best possibilities-price ratio we've experienced so far!

After a few trials with other companies offering the same range of services, we at Niryo fell in love with Cloudtalk. Not only the product itself matched (and still matches) our needs 100%, but the customer service is really what shines with them. From sales to support to customer loyalty, Cloudtalk could give a masterclass in customer relations. We plan to scale our phone activities with Cloudtalk, beyond lead generation, and are not worried at all about integrations, flexibility, ...

Read more

AU

Anonymous User

04/18/22

4 out of 5

"CloudTalk is simple and easy for the use"

What do you like best about CloudTalk? I like that I don't have to have another chip What do you dislike about CloudTalk?

JG

Jairo Gomez

04/18/22

5 out of 5

A must have VoIP program!

Best VoIP program, I have tried many but this one is simply incredible. Too many features, ease to manage. Keep the good work!

CG

Carlos Gonzalez

04/18/22

5 out of 5

Best VoIP program

This is a must have for every company, i have tried too many similar voip programs but this one is amazing, you can track every calls, easy to manage and zero delay in calls. RECOMMENDED

JG

Jairo Gomez

04/18/22

5 out of 5

A must have VoIP program!

Best VoIP program, I have tried many but this one is simply incredible. Too many features, ease to manage. Keep the good work!

AU

Anonymous User

04/18/22

5 out of 5

"Really like it so far, really easy to use."

What do you like best about CloudTalk? Integration with the CRM makes it easy to keep everything in the one place. What do you dislike about CloudTalk?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].