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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

Efficiently elevate call center performance.

4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 561-570 out of 1369

JS

Jordan S

06/14/22

5 out of 5

"Amazing tool for my sales team!"

What do you like best about CloudTalk? Our team recently adopted CloudTalk for our sales team. Its a great call software, much better than other tools I have used in the past. I LOVE the HubSpot integration they offer - a perfect integration for our other technology tools!

JS

Jordan Snider

06/13/22

5 out of 5

Recently adopted CloudTalk for sales…

Recently adopted CloudTalk for sales team - we will never go back to the old way of call. We use it as a hub for all calls and sales calls for our agency. Amazing software and a great support team!

PG

Paulo Gaspar

06/12/22

5 out of 5

Very good value for money

Cloudtalk is by far the best value-for-price software out there for call center solutions. Packed with features, very accessible, kind and accessible customer support, and cheap, specially when compared with their competitors for the same range of features. Easy entry-level software, especially if you're a startup that doesn't want to make big initial commitments but needs a solution that scales with the business.

VD

Victor d

06/07/22

5 out of 5

"Excelente software de Call Center"

What do you like best about CloudTalk? Atendimento excelente, plataforma intuitiva, diversas integrações disponíveis, suporte eficiente e rápido. Sempre que precisei de ajuda com alguma dúvida ou adequação de processo eles estavam prontos para ajudar e me atender. O software de telefone também é extremamente intuitívo, bem tranquilo de ensinar para novos funcionários da empresa. Eles são flexíveis nas negociações e buscam entender o cenário do seu negócio e agregar, realmente, valor nele ...

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R

Rossana

06/07/22

5 out of 5

"Hubspot+Cloudtalk in Latam ins the bomb!"

What do you like best about CloudTalk? I'm a sales rep at Hubspot for Latam, my customers are alwas trying to find easy and cost-effective ways to support their service and commercial teams, and Cloudtalk is by far the best communication platform and one of the few that works in most of Latam countries.

R

Rossana

06/07/22

5 out of 5

"Hubspot+Cloudtalk in Latam ins the bomb!"

What do you like best about CloudTalk? I'm a sales rep at Hubspot for Latam, my customers are alwas trying to find easy and cost-effective ways to support their service and commercial teams, and Cloudtalk is by far the best communication platform and one of the few that works in most of Latam countries.

SS

Simo Semlali

05/29/22

5 out of 5

I have been using the Cloudtalk…

I have been using the Cloudtalk solution for a month and so far I am happy with the tool. I mainly use Cloudtalk on my laptop with headphones and the quality and speed of the calls are a most specially in sales.

MS

Melisa Salazar

05/29/22

5 out of 5

Easy to use

Easy to use, good connection, can manage you business using cloudtalk, pretty good app

RA

Raúl A

05/26/22

5 out of 5

"100% Recomendable Diego"

What do you like best about CloudTalk? Si hay algo que destacar es a Diego que durante meses ha estado pendiente de nosotros e interesado en mostrarsos las ventajas con una comunicación fluida y constante por whatsapp sin importar reunirse a las 23:00 para ayudar con la configuraión, un gran profesionaly se nota buena persona, mucha fuerza para República Checa, muchas gracias por todo, estamos en contacto y que vaya genial. Un abrazo.

IB

Iulian B

05/24/22

4.5 out of 5

"Very good for sales when using Hubspot!"

What do you like best about CloudTalk? Great integration to Hubspot CRM Very quick support and professional sales people, they were clear and fast

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].