NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

Efficiently elevate call center performance.

4.39

Add to compare

Starts from $25 / User / Month when Billed Yearly

Start Free Trial

CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 551-560 out of 1369

AH

anthony h

08/12/22

4 out of 5

"For the price you pay, i think its well worth the money!"

What do you like best about CloudTalk? I run a marketing agency, I have been using Cloud talk as my main phone provider for the past few months. It's working good and I don't have any complaints.

AU

Anonymous User

08/12/22

0.5 out of 5

"Inferior Product with Usability Issues Across Multiple Platforms"

What do you like best about CloudTalk? I am told by my company's Accounts Payable that it is cost-effective What do you dislike about CloudTalk?

F

Filip

08/09/22

5 out of 5

Easy-to-use service

CloudTalk is easy-to-use and lets you buy phone numbers quickly. It takes just a few days to get everything set up. The app works well for customer support agents who don’t use a landline phone line.

ZJ

Zachary James

08/07/22

5 out of 5

I couldn't recommend CloudTalk anymore! Simple, effective and gets the results!!

I've thoroughly enjoyed working with CloudTalk so far. It was really simple to install and integrate with our Salesforce CRM system.

ZW

Zak W

08/05/22

5 out of 5

"It was such an easy and simple process in which I can't believe how incredible their service is!"

What do you like best about CloudTalk? I like the fact that it's so easy to install and also integrate with our CRM system. Also, everything is in one place and the services it offers is incredible.

MT

Mohammed Tariq Shah

07/31/22

5 out of 5

I'm using this software since 3-4Months…

I'm using this software since 3-4Months its far better than other calling apps. The Quality of the call is top notch no looping at all.

AT

Alan T

06/28/22

4 out of 5

"Love it when something just works the way it's supposed to"

What do you like best about CloudTalk? Easy integration with our CRM. Very easy to get it up and running. Intuitive user interface and very easy and convenient to use.

AT

Alan T

06/28/22

4 out of 5

"Love it when something just works the way it's supposed to"

What do you like best about CloudTalk? Easy integration with our CRM. Very easy to get it up and running. Intuitive user interface and very easy and convenient to use.

KL

kjhkhkjhk l

06/22/22

4.5 out of 5

"Easy to set up and good call quality."

What do you like best about CloudTalk? We couldn't wait to leave our previous VoIP provider and CloudTalk didn't disappoint. Easy to set up and good call quality. Very easy integration with HubSpot.

CW

Christian Webb

06/21/22

5 out of 5

Excellent call quality and easy set up

Excellent call quality and easy set up. Lots of new features in the pipeline apparently which will make it even better.

Free vendor scorecard

Evaluate CloudTalk objectively with the call center software scorecard

A weighted call center software vendor scorecard to score CloudTalk against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].