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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

Efficiently elevate call center performance.

4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 571-580 out of 1369

AU

Anonymous User

05/18/22

5 out of 5

"Great outbound phone system for rapidly calling a large list"

What do you like best about CloudTalk? CloudTalk allows you to upload a list of contacts into a campaign and then you can start calling and it will automatically call the next number for you. It saves a ton of time and has helped my company set way more appointments than the software I was using before since way more numbers are getting dialed each day.

AU

Anonymous User

05/17/22

3.5 out of 5

"Great phone calls solution"

What do you like best about CloudTalk? easy to use tool and with the possibility to link with some sales tools What do you dislike about CloudTalk?

AU

Anonymous User

05/17/22

3.5 out of 5

"Great phone calls solution"

What do you like best about CloudTalk? easy to use tool and with the possibility to link with some sales tools What do you dislike about CloudTalk?

ER

EpicZone R

05/17/22

5 out of 5

"CloudTalk is a game changer."

What do you like best about CloudTalk? I started with Cloudtalk after working and using other phone systems. But the features and integrations cloud talk offers are amazing and seamless.

AU

Anonymous User

05/08/22

4.5 out of 5

"A very good tool for making calls and managing contacts"

What do you like best about CloudTalk? I really like how the application works from how the menus are organized and how it works on the computer, it is highly recommended to follow up with clients or potential clients

RŠ

Rastislav Štefánik

04/29/22

5 out of 5

Very reliable tool

Very reliable tool, definitely worth the money. I appreciate the easy setup and integration possibilities together with many functions. I also have perfect experience with their support; they were very helpful while solving some minor problems.

RŠ

Rastislav Štefánik

04/29/22

5 out of 5

Very reliable tool

Very reliable tool, definitely worth the money. I appreciate the easy setup and integration possibilities together with many functions. I also have perfect experience with their support; they were very helpful while solving some minor problems.

AU

Anonymous User

04/28/22

4.5 out of 5

"CloudTalk helps to expand your business to abroad"

What do you like best about CloudTalk? We had great plans to expand our e-commerce business abroad and ran into unexcepted restrictions. They managed professionally and helped to solve it.

R

Rudy

04/26/22

5 out of 5

Helped us create Great customer experience

Using CloudTalk has helped our team operate with effectively and increase revenue.

R

Rudy

04/26/22

5 out of 5

Helped us create Great customer experience

Using CloudTalk has helped our team operate with effectively and increase revenue.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].